Malicious Software Removal Tool in Win10 Home won't run

Anonymous
2017-06-12T20:10:34+00:00

I am running Windows 10 Home 64bit. I used to run the Malicious Software Removal Tool, but, all of a sudden, it doesn't run any more.

I've downloaded the most up to date version available from the MS website.

I've tried running it as Admin as well.

But, the tool just doesn't run.

Any ideas, please?

Moved from Windows

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2017-06-13T05:15:53+00:00

    Thanks Wayne, very interesting. The scan on my system consisted of a little over 2.1TB on 2 drives, I didn't catch it until the 8 was displayed and I'm not sure but I think that that was toward about the 3/4 point of drive C:, the other 2 were a short time after the scan had gone to the storage drive (the larger amount of data by far of the two). I was then away from it again until after it had finished and then took the snapshot of the end result shown. This was my first time running it manually, Full detailed results of the scan also showed that no infections that were checked for were found. (I had expected such as I keep my system clean and it is and has been very fast and trouble free since I installed and started using Win 10 Pro back in Feb. 2016 on my Dell Precision T3500 workstation).

    Again, very interesting. Being that I have not had any problems with performance I was wondering if an occasional fragment of an app, program, or diver etc. was questionable (marked as a flag) during the scan to be then checked against the totality of the completed scan thereby seeing a relative connection to a nonthreatening application as a whole was a possibility?

    But alas, my experience so far has been great with Windows 10 Pro, I see no need to investigate this further however any thoughts on this will be welcome.

    -Richard

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  2. Anonymous
    2017-06-13T01:44:04+00:00

    RikData, Richard,

    Couldn't for the life of me, find any file or folder labeled Mrtstub.exe anywhere!  Maybe this was a temporary file and deleted?  This pathway to a solution seems unlikely.....correct me if I'm wrong.

    If disk cleanup, safe mode, sfc /scannow and DISM do not resolve the problem, then restoring to an earlier point in time in Recovery, or performing a within Windows repair with ISO installation media would be the next steps.

    Wayne

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  3. Anonymous
    2017-06-13T01:14:07+00:00

    Richard,

    Ran the full MRT scan, 0 files infected, never wavered from "0".  Just an FYI.

    Wayne

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  4. Anonymous
    2017-06-12T23:45:23+00:00

    Richard, RikData,

    Thinking ahead... perhaps deleting that Mrtstub.exe file is worth exploring.  Can you elaborate Richard, on how that task might be done?

    Wayne

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  5. Anonymous
    2017-06-12T23:38:34+00:00

    As a point of interest:

    As I previously reported that during the MRT full scan it was showing 8 files infected found, it then went up to 10 however when the scan completed it said that No malicious software was detected. I'm now wondering if the positives were just flags for potentials until the scan was completed?

    I've got to run know, I'll check back in later.

    -Richard

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