Malicious Software Removal Tool in Win10 Home won't run

RikData, Richard,

Primary problem is the computer does not recognize RikDatta as system administrator.....it previously did!  We are trying to restore the administrator designation he previously had.  His computer seems to have lost it.

Running the MSRT again, was simply to determine if he had regained administrator privileges post June 2017 update.  When he runs the MSRT, he is denied access because he is not recognized as Administrator..  

We are seeking to remedy that problem..... his Administrator status......the computer does not recognize him as Administrator....it previously did!

Any help with this matter is welcomed.

Thanks,

Wayne

Hi RikData,

Ok. I get what you are saying however, I must ask, what is with the obsession to run the MRT manually a second time, are you expecting it to find something the second time around that it did not find the first time that it ran?

Are you having a problem with your device and are hoping for a solution to come from the next months issue of the MRT?

Do you realize that the MRT is pretty much nothing other than something MS has incorporated into their auto-update "service" to protect their servers as much as they are presumably protecting you?

You have stated that you are using an AV program while apparently, purposely, not identifying it, is this true and if so, why?

I could go on but I think that you may now get my drift, I really would like to know what your thinking is on this.

In my half century plus on this planet sometimes I still feel the need to ask such questions as situations arise, go figure.

Please do not take this wrong,

-Richard

RikDatta,

Please type from an elevated command prompt,  net user administrator active/yesThe screen should state "The command completed successfully..

Read the following:https://www.ghacks.net/2014/11/12/how-to-enable-the-hidden-windows-10-administrator-account/

I'll check back later with more. 

P.S.  Doctors, M.D's perform a lot of ruling out procedures when practicing medicine.  Must rule out first.

Wayne

RikDatta,

Forgot to mention that when the June MSRT downloaded today, it performs a MSRT scan with the installation.  It didn't find anything or you would know about it.  Does that offer some relief?

Safe Mode should be entered to rule out whether you can run the mrt in the run box.

Are you seven hours ahead of us here in San Diego, you Londoners?

Wayne

RikDatta,

How long ago did your computer stop recognizing you as Administrator?  I'm exploring this topic in greater detail but need more time to research it.

Another strategy might be to run the identical command  C:\WINDOWS\system32>C:\Windows\system32\MRT.exe  from within the command prompt of the Advanced Startup.  Have you ever entered into the Windows Recovery Environment (WinRE) aka Advanced startup in Update and Security and then selecting Recovery? Advanced Startup is found there.  

There is a command prompt buried deep inside the WinRE that is outside of the Windows partition "C" drive.  If you enter the WinRE you are administrator.

Did you perform Disk Cleanup, SFC /scannow, and DISM /online /cleanup-image /restorehealth?  If not please do so /to rule out.

I get back to you later when I have further suggestions.  I realize this is somewhat tedious.

Regards,

Wayne