Malicious Software Removal Tool in Win10 Home won't run

Hi Wayne.

How exacerbating.

All I've done (and I did do this before) is that I've run that net user admin command.

I should add, that I ran: net user administrator active:yes

And then ran: net user administrator active:no immediately to disable the Admin login.

And just for the hell of it, I thought I would run the MRT.exe file, that I had placed on my desktop; copied from the System32 folder.

And what do you know, it's running now. As you can see below:

Not totally satisfactory, because we don't know why it stopped running, and now it is.

And will it do it again???

I'm running a full scan now, and already it;s reporting that it's foind some infected files.

So, why don't my other anti-virus software find these?

And what is it finding?

Hi Wayne.

My desktop is back to normal.

I appreciate you say that the tool runs in the background and will report if there's a problem.

But, when I was running it manually, it would report that there were 'x' number of infected files found.

So, why did my Anti-Virus software did not pick these up?

I have Avast and I have Malwarebytes installed. None of them reported any problems.

However, the issue still is, that the tool is not running and reporting that the System Administrator is stopping it from running.

This tool clearly (in my opinion) does a good job.

The fist time I ran it was to try and find out why the exhaust fan on my Laptop seemed to be running excessively, for no apparent reason?

I ran the tool, it found and deleted some infected file (so it reported) and after that, the exhaust fan has been running normally.

Whenever I used this tool to do a full scan, 90% of the time, it would find infected files.

RikDatta,

Normally, people do not use the MRT command in the run box.  Most people do not even know that this is available.

MRST scans automatically as part of the Patch Tuesday download and installation.  It just does so.....you do not have to scan it yourself.  If something is wrong, a message will be prompted.  

Does your desktop look normal again?

Update me,

Wayne

Hi Wayne.

I rebooted, and logged in with the Administrator option.

Tried to run the MRT command.

Got the same result as previously stated.

I have now reversed the command by typing in: net user administrator active:no

RikDatta,

Is your desktop back to its normal look?

Wayne