Malicious Software Removal Tool in Win10 Home won't run

Anonymous
2017-06-12T20:10:34+00:00

I am running Windows 10 Home 64bit. I used to run the Malicious Software Removal Tool, but, all of a sudden, it doesn't run any more.

I've downloaded the most up to date version available from the MS website.

I've tried running it as Admin as well.

But, the tool just doesn't run.

Any ideas, please?

Moved from Windows

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2017-06-16T10:44:43+00:00

    Can I please say that this has nothing to do with:

    Whether the tool is a good scanner or not.

    Or whther there are better tools for the purpose.

    Or which version of the tool is being used.

    Or what the log file says or doesn't say.

    Or what my obsession with tool is.

    I'm merely seeking help regarding something that was working, and now it's not.

    I am logged in as the Administrator, and yet I get a message that the System Administrator has blocked this app.

    This is about trying to get something to work - nothing else.

    So, if you have something that will help me fix this, I would be most grateful.

    If not, then I thank everyone for trying. Genuinely and honestly.

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  2. Anonymous
    2017-06-12T21:12:01+00:00

    Ditto, I'm running a full scan right now. Auto update installed it on my PC on 5/22/17, perhaps installing it twice creates a conflict?

    RikDatta, check your update history at Settings >Update and security > Update history to check if the current release has already been downloaded, if it has do not download it again.

    -Richard

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  3. Anonymous
    2017-06-12T21:08:44+00:00

    Hi Wayne,

    If the tool downloads automatically, then where is it located?

    I can't find it.

    That's why I've been downloading it manually and then running it.

    And when it did used to work, I used to go through the same steps as you described.

    It's just that it doesn't run any more.

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  4. Anonymous
    2017-06-12T20:48:02+00:00

    What version and build number of Windows 10 are you using?

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  5. Anonymous
    2017-06-12T20:32:34+00:00

    WayneRupp

    I've tried that and I get a message:

    "This app has bee blocked by your system administrator. Contact your system administrator for more info."

    I am the Administrator, so, I don't understand why this message is being displayed.

    I was downloading this tool and running it manually.

    I was happily running this tool, and now all of a sudden, it's stopped working,

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