Malicious Software Removal Tool in Win10 Home won't run

Anonymous
2017-06-12T20:10:34+00:00

I am running Windows 10 Home 64bit. I used to run the Malicious Software Removal Tool, but, all of a sudden, it doesn't run any more.

I've downloaded the most up to date version available from the MS website.

I've tried running it as Admin as well.

But, the tool just doesn't run.

Any ideas, please?

Moved from Windows

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-06-15T19:22:43+00:00

    Hi Wayne.

    I did try that also.

    On the Compatability tab, I did put a check mark in the Run this program as an administrator box.

    This I did on the MRT file in the System32 folder.

    It didn't make any difference.

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  2. Anonymous
    2017-06-15T19:18:24+00:00

    Hi Richard.

    I have replied, but the reply doesn't seem to be appearing where it should do.

    I'm sure you will find it.

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  3. Anonymous
    2017-06-15T19:17:19+00:00

    Hi Richard.

    Here is a screenshot of the permissions on the MRT file in the System32 folder:

    The Administrators have the same permissions, though they are greyed out.

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  4. Anonymous
    2017-06-15T19:13:31+00:00

    Deleted as it didn't post beneath the post I was replying to.

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  5. Anonymous
    2017-06-15T19:07:47+00:00

    RikDatta,

    I understand your hesitancy to mess with permissions.    

    I did forget to mention to click the identical box in the system32 file mrt file....so that they don't conflict with each other.  You could just try this out, and reverse the changes made afterward once you determine that it made no difference..  You did previously create a shortcut for this file for your desktop...so I know you can do it.

    There is always a within Windows 10 Repair installation, that can be performed by first creating installation media to a USB flash drive.  That flash drive is then opened within the Windows Desktop and install is executed there within the Windows 10 system.  This is called a repair installation, and this option can preserve all your files, apps, and programs if you choose to do so.  This is something to consider.

    On the other hand, if you can live with running the mrt.exe file by clicking it, then nothing further would need to be done.  It's up to you.  I can't say why the run box method used to work, but no longer does.

    Wayne

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