Wireless Xbox One controller requires PIN for Windows 10.

Anonymous
2017-08-22T14:48:00+00:00

I cant connect my xbox wireless controller to my PC with Bluetooth because Windows 10 requires a PIN.

The controller is discovered by Bluetooth under add new device and it recognizes that it is an Xbox Wireless Controller. However when I hit the connect button it asks for a PIN without the option to not use one. As far as I know the Xbox Controller does not have a PIN. Currently the official xbox troubleshoot guide says to connect with USB. Not only do I not want to use a wire for my wireless controller but I never received one with it.

Please note that this is not an issue with the controller. It connects to a Xbox console and MacBook without any issues. I just cant connect to Windows 10. What I am looking for is a PIN that works, a way to remove the PIN requirement, or some other fix that doesn't involve buying something else as a work around. 

[Moved from: Windows / Windows 10 / Devices & drivers]

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-08-26T00:26:54+00:00

Hi,

You will be asked for a PIN when connecting your wireless Xbox One controller via Bluetooth on Windows 10 if your Bluetooth drivers are not updated. It is also possible that you have to reset the controller to remove the PIN. To resolve your concern, restart your controller by following the steps below:

  1. Power off the controller by pressing and holding the Xbox button  on the controller for 6 seconds.
  2. Press the Xbox button  again to power it back on.
  3. Connect your Xbox Wireless Controller to your PC using a USB cable or the Xbox Wireless Adapter for Windows.

You can also update your Bluetooth drivers by following the steps on this link.

Keep us updated with the results after performing the suggested solutions above.

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Anonymous
2017-11-22T00:14:06+00:00

Thank you for your response. The Xbox Wireless Adapter for Windows can only be used to connect an Xbox Wireless Controller to your Windows 10 PC. Miracast has a different wireless adapter which is used to stream on the TV. This device is similar to the Microsoft Wireless Display Adapter.

Since you are trying to use an Xbox Wireless Controller, we recommend that you use the Xbox Wireless Adapter for a stable connection to your PC.

Should you have any other queries, you can contact us anytime.

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  1. Anonymous
    2017-11-05T09:53:12+00:00

    The problem is solved for me using the specific xbox usb dongle. Actually microsoft used standard Bluetooth technology only working with specific adapter 😒

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  2. Anonymous
    2017-10-21T15:43:27+00:00

    I am having the same problem

    I tried to restart the controller and update the Bluetooth but it's already updated

    there's nothing wrong with the computer because I had another controller and it was working but when I connected another one I wanted to pair it, at first the controller had not a name and I clicked on it anyways and then the name changed to "Xbox wireless controller" and then it asked for a PIN code and now I restarted both of the controllers and neither the old controller nor the new controller works

    **UPDATE**

    I updated the laptop to the latest version and everything is fine

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  3. Anonymous
    2017-11-13T18:54:11+00:00

    Hi there, im having the same problem here in Spain, today i recieved a Xbox desing lab controller, 

    and the generic drivers of my bellkin dont work. 

    I called xbox support and then said to me that the controller is fine... so call microsoft and bypass the "pincode" handshake.

    I called Microsoft and they  said me that the system was running fine. They dont know how to bypass it "we dont know that pincode" call ur devicesupportservice.

    So i called Belkin and they say me that they are studing the problem. Becouse all the drivers systems are updated.

    When i have the controller pluged-in whit the cable, if i quit the cable its says " Driver Error", maybe its a little bug?

    What a day folks i hope microsoft or belkin fix this as soon as posible. I know that its a very old bluetooth usb device but was working 4 me. 

    Mybest,Acha.

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