Infineon TPM Professional Package can't be uninstalled

Anonymous
2017-09-08T12:36:58+00:00

I keep getting a message when I try and update, stating that; Uninstall this app now because it isn't compatible with Windows 10.

I've searched under Add/Delete Programs, File locations on C: and any other locations such as temp files etc, and can not locate this folder/file anywhere on my computer. How do I uninstall this app when I can't find it?

Moved from: [Windows / Windows 10 / Install, upgrade, & activate / PC]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-10-28T19:27:55+00:00

Same here, I had an Infineon folder on my desktop inside a folder with all my motherboard drivers. When I deleted it, I was able to install the update with no problem. 

If anyone has a problem locating the Infineon Folder on their PC, the "Everything" app from voidtools.com really helps as it searches in seconds through every single file and folder on the computer.

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  1. Anonymous
    2017-12-22T18:56:05+00:00

    I've been searching this fix for days now until i bumped into this page. Thank you and may you be blessed a hundred fold...:)

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  2. Anonymous
    2017-12-22T19:20:44+00:00

    Your welcome Tobatz, glad it helped you.

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  3. Anonymous
    2017-12-27T15:54:07+00:00

    Same problem with the uninstall

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  4. Anonymous
    2017-12-27T18:03:20+00:00

    Have you tried performing the steps provided by one of our Community members, EP7? If so, what was the result? If not, we recommend that you see the reply from EP7 dated October 29, 2017, on this thread.

    We're looking forward to your response.

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