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I keep getting a message when I try and update, stating that; Uninstall this app now because it isn't compatible with Windows 10.
I've searched under Add/Delete Programs, File locations on C: and any other locations such as temp files etc, and can not locate this folder/file anywhere on my computer. How do I uninstall this app when I can't find it?
Moved from: [Windows / Windows 10 / Install, upgrade, & activate / PC]
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same here, I had an Infineon folder on my desktop inside a folder with all my motherboard drivers. When I deleted it, I was able to install the update with no problem.
If anyone has a problem locating the Infineon Folder on their PC, the "Everything" app from voidtools.com really helps as it searches in seconds through every single file and folder on the computer.
Same here, I had an Infineon folder on my desktop inside a folder with all my motherboard drivers. When I deleted it, I was able to install the update with no problem.
If anyone has a problem locating the Infineon Folder on their PC, the "Everything" app from voidtools.com really helps as it searches in seconds through every single file and folder on the computer.
That solution worked perfectly for me!
The odd thing is that the Windows Update thing appears to complain about the "Infineon TPM professional package" that allegedly would be installed on my Windows 10 computer and that would need to be uninstalled. In my case no such thing was installed; neither the list of installed programs shows such installation nor a presumptuous program 'Total Uninstaller' was able to deal with it. It simplyu was not installed and also was nowehre to be found anywhere on the drive that Windows 10 is installed upon.
After using the "Everything" program (also available as portable zip) it appeared that the only Infeon directory was hiding somewhere in a dark corner of my Archive back-up drive that contained drivers for a very old (Win XP) computer. Deleting those (in fact obsolete) folders did the trick and the Windows 10 fall update installed without any further complaints.
Thanks EP7, thanks "Everything".
Scanner file on the system disk C:\
I searched the files containing the "Infineon TPM Professional" , found them under the "swsetup" directory on an HP PC
After deleting all this files identified by the search I reinstall the upgrade of windows 10 and everything working fine Thanks
Same question here, what is the fix?
Hi
TPM Infineon seems to be the HP Protect Tools set that gets installed as part of initial setup in HPs.
Mine wasn't active and did not show in Installed Programs.
I tracked down the Hp Protect Tools folder in SWSETUP in C:PROGRAMS somewhere. Do a search.
A service was running which I shut down in Task Manager. I think it was TPM or HP Protect [can't remember].
I then deleted the folder.
I then ran the Registry tool of CCleaner to remove references.
After a restart I still had the problem but then ran Registry tool in CCleaner again which found more keys and deleted them.
Then it was fixed.
Save your time looking for an uninstaller; it doesn't have one, apparently.
