Infineon TPM Professional Package can't be uninstalled

Anonymous
2017-09-08T12:36:58+00:00

I keep getting a message when I try and update, stating that; Uninstall this app now because it isn't compatible with Windows 10.

I've searched under Add/Delete Programs, File locations on C: and any other locations such as temp files etc, and can not locate this folder/file anywhere on my computer. How do I uninstall this app when I can't find it?

Moved from: [Windows / Windows 10 / Install, upgrade, & activate / PC]

Windows for home | Windows 10 | Windows update

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Anonymous
2017-10-28T19:27:55+00:00

Same here, I had an Infineon folder on my desktop inside a folder with all my motherboard drivers. When I deleted it, I was able to install the update with no problem. 

If anyone has a problem locating the Infineon Folder on their PC, the "Everything" app from voidtools.com really helps as it searches in seconds through every single file and folder on the computer.

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  1. Anonymous
    2017-11-03T12:29:51+00:00

    No trace of Infineon TPM Package found on the computer, not an application, not a file that could be associated with. So, no advice given above is helpful. And Re-installing Windows stops with the request to remove TPM manually.

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  2. Anonymous
    2017-11-03T12:45:45+00:00

    Thank you. Hopefully this will work.

    This application worked perfectly. Thank you.

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  3. Anonymous
    2017-11-03T14:34:30+00:00

    Infineon is not necessarily the name of the file, for me it was just a path where a bunch of files were located in (Desktop\New folder (3)\GIGABYTE\Other\IFX\x64\program files\Infineon). After deleting all files, I had no issues installing.

    If you use the "Everything" app from voidtools.com and have it search all of your pc for "Infineon" it should help you locate the folder. if that search does not get you anywhere, also try searching for "TPM".

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  4. Anonymous
    2017-11-04T17:30:35+00:00

    There was no folder "infineon". But finally there were files with TPM icon over the names of files and such files were found in several folders. In addition of those files, all files, mostly dll's had to be deleted. Actually complete folders were deleted.

    The installation of Infineon was original by HP as a standard feature. So, most HP computers are susceptible.

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