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I keep getting a message when I try and update, stating that; Uninstall this app now because it isn't compatible with Windows 10.
I've searched under Add/Delete Programs, File locations on C: and any other locations such as temp files etc, and can not locate this folder/file anywhere on my computer. How do I uninstall this app when I can't find it?
Moved from: [Windows / Windows 10 / Install, upgrade, & activate / PC]
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same here, I had an Infineon folder on my desktop inside a folder with all my motherboard drivers. When I deleted it, I was able to install the update with no problem.
If anyone has a problem locating the Infineon Folder on their PC, the "Everything" app from voidtools.com really helps as it searches in seconds through every single file and folder on the computer.
I have tried using this method and deleted the files indicated but on going back to update it still cliams that the files are still in the system is there any other options
The Windows problem is that the message is triggered also if the Infineon progam is not installed, but e.g. somewhere on your archive disk or whatever. As suggested earlier: get the 'Everything' program from https://www.voidtools.com/ and use this tool to search for TPM and/or Infineon to find whichever file or files may be triggering the error message. Remove (or temporarily remove) these files or folders and perform the update without the silly message.
Regards, Kees.
I keep getting a message when I try and update, stating that; Uninstall this app now because it isn't compatible with Windows 10.
I've searched under Add/Delete Programs, File locations on C: and any other locations such as temp files etc, and can not locate this folder/file anywhere on my computer. How do I uninstall this app when I can't find it?
Moved from: [Windows / Windows 10 / Install, upgrade, & activate / PC]
Hello everyone,
Just wanted to thank you all so much for posting this. Searching for TPM was the only way I found all the files. It had driven me mad with being unable to upload and then not finding it in uninstall apps. Really grateful
