Infineon TPM Professional Package can't be uninstalled

Anonymous
2017-09-08T12:36:58+00:00

I keep getting a message when I try and update, stating that; Uninstall this app now because it isn't compatible with Windows 10.

I've searched under Add/Delete Programs, File locations on C: and any other locations such as temp files etc, and can not locate this folder/file anywhere on my computer. How do I uninstall this app when I can't find it?

Moved from: [Windows / Windows 10 / Install, upgrade, & activate / PC]

Windows for home | Windows 10 | Windows update

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Anonymous
2017-10-28T19:27:55+00:00

Same here, I had an Infineon folder on my desktop inside a folder with all my motherboard drivers. When I deleted it, I was able to install the update with no problem. 

If anyone has a problem locating the Infineon Folder on their PC, the "Everything" app from voidtools.com really helps as it searches in seconds through every single file and folder on the computer.

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  1. Anonymous
    2018-03-18T20:41:49+00:00

    i changed both names and the update WORK pefect!!  must i rename again the XXXSWSetup as it was SWSetup??

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  2. Anonymous
    2018-03-18T19:34:50+00:00

    im trying it as we speak i renamed protectTools to protectToolsold and the SWSsetup to XXXSWSsetup fingers crossed lol its st 80 % ill send again what happened!

    I believe it is the Protecttools directory that is the culprit. If you find that directory I believe you can rename it and leave Swsetup alone.

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  3. Anonymous
    2018-03-18T18:57:29+00:00

    im trying it as we speak i renamed protectTools to protectToolsold and the SWSsetup to XXXSWSsetup fingers crossed lol its st 80 % ill send again what happened!

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  4. Anonymous
    2018-03-17T17:51:31+00:00

    Should I go back to the old names (SWSetup and ProtectTools) after the install?

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