SYSTEM_SERVICE_EXCEPTION (win32kfull.sys)

Anonymous
2017-02-13T12:08:22+00:00

I am facing a blue screen with the error : SYSTEM_SERVICE_EXCEPTION (win32kfull.sys) 

and that's is right after using (installing and uninstalling) the following programs :

1- Aero glass W8+ v1.4.5 & then 1.5.2

2- UltraUXThemePatcher_3.1.0 for 14393 

3- Theme Signature Bypass

4- UxStyle_0242_x86_x64_preview

5- OldNewExplorer

6- AGTweaker-1.3.2

The dump file shows on WhoCrashed program 

On Mon 13-Feb-17 5:26:27 AM your computer crashed

crash dump file: C:\Windows\Minidump\021317-21750-01.dmp

This was probably caused by the following module: win32kfull.sys (win32kfull+0x1A95B6)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFFE60C1D295B6, 0xFFFFB30114ED7400, 0x0)

Error: SYSTEM_SERVICE_EXCEPTION

file path: C:\Windows\system32\win32kfull.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Full/Desktop Win32k Kernel Driver

Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 

and here is the dump file

Any suggestion please?

I'm running now on Safe mode with network

[Moved from: Windows / Windows 10 / Devices & drivers / PC]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-31T15:38:12+00:00

    When I ran the verifier, and re- started my computer, it will not re- start now.  Keeps going into "automatic repair" on start up.

    Help?

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  2. Anonymous
    2018-02-01T01:07:03+00:00

    Hi,

    We would like to know if you're also experiencing the exact same issue as DasserBasyouni. If so, it is possible that there is an issue with either the driver of the computer or the system files of Windows 10. This can be the reason why you're encountering the blue screen error like DasserBasyouni and also the reason why the computer is stuck in Automatic Repair. If Automatic Repair cannot repair your computer, you will have the option to either shut the computer or access the advanced options. We need to access the advanced options so that we can perform a system restore. System restore will revert the state of your computer from the time before encountering the blue screen error. Once you've accessed the advanced options page, do the steps below to know how to run system restore:

    1. Select Troubleshoot.
    2. Choose Advanced options.
    3. Select System Restore.
    4. Follow the prompts of system restore to start the process.

    Let us know how it goes.

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