Windows 10 - Defender Offline Scan not working

Anonymous
2017-02-27T09:04:07+00:00

Win Defender Offline Scan not starting, not rebooting, nothing happens (?)

Moved from  Windows

Windows for home | Windows 10 | Security and privacy

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  2. Anonymous
    2017-04-01T20:12:41+00:00

    Did not helped. Any thoughts?

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  3. Anonymous
    2017-04-02T06:59:05+00:00

    Hi Florian,

    Windows Defender Offline may experience issues due to a lot of factors. To better isolate the issue, we'd like to ask a few questions:

    • Have you made any changes to your computer prior to this issue?
    • Do you have other antivirus or any third-party security software installed on your computer?
    • Is Windows Defender working online?

    We look forward to your response.

    Regards.

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  4. Anonymous
    2017-04-02T19:55:29+00:00

    Hi Angela,

    • "Have you made any changes to your computer prior to this issue?"

    Running Assassin creed 3 trainer, but I don`t use offline scan everyday - so it is hard to tell if it was that.

    • Do you have other antivirus or any third-party security software installed on your computer?

    Not now. I have used third party antivirus scan to get certain that I am secure (Kaspersky Security Scan)

    • Is Windows Defender working online?
    • Yes - it is working online

    I can grant You remote access to my PC to see what is wrong. It is the first thing I cant fix by my own since DOS 5.0

    Regards.

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  5. Anonymous
    2017-04-04T23:59:29+00:00

    If you haven't tried doing this yet, check the Windows Defender History to check for any malware as what Cyber_Defend_Team suggested on this thread.

    Update us on the status of the issue.

    Thank you.

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