Xbox One Wireless controller keeps disconnecting

Anonymous
2017-01-28T16:07:29+00:00

Hello.

I recently bought a Xbox One Wireless controller with the PC wireless adapter.

The problem is... after I logon into Windows 10 the controller connects fine ONE TIME, then, after turning it off and then turning it on again, the controller connects (light stay still) for about 1 or 2 seconds and then the controller turns off again, I even can use it in those 1 or 2 seconds, showing that it successfully connected, but then it disconnects. The problem is only solved after I logoff and login again into Windows (don't need to do a full reboot).

My wired Xbox 360 controller works like a charm. Why do the next gen controller of Microsoft doesn't work well with a system developed by the same company? When I google it, it's problems all around. And judging by the behavior, it's a driver problem, not hardware, cause if it was a defective unit a simple logoff-login wouldn't fix it (and lots of other people wouldn't have similar problems).

Thanks in advance.

EDIT: link to the same post on the Feedback Hub: https://aka.ms/Phrwta so anyone passing by can easily enter and give a vote to the problem. Thanks!

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2017-04-09T22:59:53+00:00

    Ok, guys... As Patrick Oberli stated before (thanks, Patrick!), now I think we really isolated the culprit.

    Actually the problem surfaced two times for me, even after the latest updates and all.

    And what made it work again (without the need to logoff/login) was to CLOSE STEAM. Yep, it seems Steam is the great evil boss here. :P 

    Edit: I was thinking here... if it still doesn't work, maybe it's a combination of the new Creator's update and closing Steam. Worth a try, if you ask me...

    Ok, this solved it for me. Closed steam, made sure task was dead, worked in Forza 3.

    Wow

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  2. Anonymous
    2017-05-07T10:18:39+00:00

    The unreliability of the Xbox One wireless receiver software is just shameful, it's been well over a year with no proper fix.

    I eventually gave up, bought a bluetooth adapter for my PC and switched to using DS4Windows with a playstation controller (it's a regular HID device and doesn't really need drivers, but DS4W emulates XInput so it works with more games)

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  3. Anonymous
    2017-05-07T15:18:09+00:00

    A clean re-install of Win10 Dev edition 1703 seems to have fixed all my issues permanently. Not a single disconnect

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  4. Anonymous
    2017-06-18T23:25:23+00:00

    What fixed it for me on Windows 10 with Xbox one wireless receiver/controller was that I went to device manager and noticed that the Unified Virtual HID device said something about driver not started because of signature etc. Tried a few things, none worked but what did was (click reboot while holding shift to turn of signature verification. After the reboot, back to device manager and the driver was installed and working. fired up a game and played 10 minutes or so and not a single disconnect, whereas before I did that it would always disconnect within 30 seconds.

    Hope it works for you.

    This seems like a slightly different problem. My adapter is fully installed and operational - no drivers are "missing." The controller will not re-connect after it has connected once and turned off. 

    I did not have any missing drivers or hardware that was not fully installed.

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  5. Anonymous
    2017-07-11T11:13:42+00:00

    Same problem here..  Win 10 Pro 1703 build: 15063.413

    Xbox one wireless controller with adapter.. The controller keeps disconnecting only if i play a game the only way is using it as corded but is that possible there is any fix for this bug? its like 1 year that i've this problem i tried all.. downgrading to win 7 , win 8 tried win 10 insider nothing fixed that..

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