Xbox One Wireless controller keeps disconnecting

Anonymous
2017-01-28T16:07:29+00:00

Hello.

I recently bought a Xbox One Wireless controller with the PC wireless adapter.

The problem is... after I logon into Windows 10 the controller connects fine ONE TIME, then, after turning it off and then turning it on again, the controller connects (light stay still) for about 1 or 2 seconds and then the controller turns off again, I even can use it in those 1 or 2 seconds, showing that it successfully connected, but then it disconnects. The problem is only solved after I logoff and login again into Windows (don't need to do a full reboot).

My wired Xbox 360 controller works like a charm. Why do the next gen controller of Microsoft doesn't work well with a system developed by the same company? When I google it, it's problems all around. And judging by the behavior, it's a driver problem, not hardware, cause if it was a defective unit a simple logoff-login wouldn't fix it (and lots of other people wouldn't have similar problems).

Thanks in advance.

EDIT: link to the same post on the Feedback Hub: https://aka.ms/Phrwta so anyone passing by can easily enter and give a vote to the problem. Thanks!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-02-15T23:39:37+00:00

    Any help on this?

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  2. Anonymous
    2017-02-17T04:08:33+00:00

    Hello.

    I recently bought a Xbox One Wireless controller with the PC wireless adapter.

    The problem is... after I logon into Windows 10 the controller connects fine ONE TIME, then, after turning it off and then turning it on again, the controller connects (light stay still) for about 1 or 2 seconds and then the controller turns off again, I even can use it in those 1 or 2 seconds, showing that it successfully connected, but then it disconnects. The problem is only solved after I logoff and login again into Windows (don't need to do a full reboot).

    Thanks in advance.

    This is a new problem post WIn10 Anniversary update. No one is even acknowledging the problem despite it being widespread

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  3. Anonymous
    2017-02-17T04:10:54+00:00

    Nope. Just silence. I think we scared away the only one trying to help by being to technical. We should have kept it real and just used the F-BOMB and M$ sukz

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  4. Anonymous
    2017-02-17T14:58:16+00:00

    Guys just uninstall GeForce Experience, this was the solution for me.

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  5. Anonymous
    2017-02-17T22:54:25+00:00

    How did you think to do this? Why would that have any impact? As far as I know, there is no detection of the gamepad with the experience.

    Also not being able to autoupdate the drivers kinda sucks.

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