Xbox One Wireless controller keeps disconnecting

Anonymous
2017-01-28T16:07:29+00:00

Hello.

I recently bought a Xbox One Wireless controller with the PC wireless adapter.

The problem is... after I logon into Windows 10 the controller connects fine ONE TIME, then, after turning it off and then turning it on again, the controller connects (light stay still) for about 1 or 2 seconds and then the controller turns off again, I even can use it in those 1 or 2 seconds, showing that it successfully connected, but then it disconnects. The problem is only solved after I logoff and login again into Windows (don't need to do a full reboot).

My wired Xbox 360 controller works like a charm. Why do the next gen controller of Microsoft doesn't work well with a system developed by the same company? When I google it, it's problems all around. And judging by the behavior, it's a driver problem, not hardware, cause if it was a defective unit a simple logoff-login wouldn't fix it (and lots of other people wouldn't have similar problems).

Thanks in advance.

EDIT: link to the same post on the Feedback Hub: https://aka.ms/Phrwta so anyone passing by can easily enter and give a vote to the problem. Thanks!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-06-13T13:54:41+00:00

    It worked for me after trying a lot of others solutions 

    Thanks !

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  2. Anonymous
    2018-06-13T17:14:11+00:00

    My solutioN finally

    1. Go to device manager
    2. Delete my old xbox 360 wireless adapter

    Done

    Works

    Oculus and steam csn run at same time.

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    2 people found this answer helpful.
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  3. Anonymous
    2018-06-26T14:55:26+00:00

    I solved this problem by closing task on Steam; when controller randomly turned off and wouldn't reconnect. Once I shut down Steam and turned on the controller It works like a charm. So that means Steam is the issue here, its send a disconnect signal to the controller after the device pairs to the wireless controller. Best advice here is to remove all steam controller's and or mapping be to default, also check these settings in big picture aswell.

    1. Turn off Steam
    2. Turn on wireless controller...........Connected ;)
    3. Reboot Steam if needed
    4. Enjoy gaming see you online
    5. 1V1 me on Rocket League :P

    #GLHF

    Tip: Turn steams auto startup off. That may prevent this from happening often.

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    7 people found this answer helpful.
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  4. Anonymous
    2018-07-02T12:29:32+00:00

    I tried everything in this thread, and nothing works, This can't be accepted by a company like Microsoft. Thay HAVE TO solve this as soon as possible

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  5. Anonymous
    2018-07-02T12:42:37+00:00

    Finally I solved! Delete steam or disable a controller setting in steam big picture mode

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