Xbox One Wireless controller keeps disconnecting

Anonymous
2017-01-28T16:07:29+00:00

Hello.

I recently bought a Xbox One Wireless controller with the PC wireless adapter.

The problem is... after I logon into Windows 10 the controller connects fine ONE TIME, then, after turning it off and then turning it on again, the controller connects (light stay still) for about 1 or 2 seconds and then the controller turns off again, I even can use it in those 1 or 2 seconds, showing that it successfully connected, but then it disconnects. The problem is only solved after I logoff and login again into Windows (don't need to do a full reboot).

My wired Xbox 360 controller works like a charm. Why do the next gen controller of Microsoft doesn't work well with a system developed by the same company? When I google it, it's problems all around. And judging by the behavior, it's a driver problem, not hardware, cause if it was a defective unit a simple logoff-login wouldn't fix it (and lots of other people wouldn't have similar problems).

Thanks in advance.

EDIT: link to the same post on the Feedback Hub: https://aka.ms/Phrwta so anyone passing by can easily enter and give a vote to the problem. Thanks!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-02-25T19:29:48+00:00

    After reading some replies on here, there seem to be a lot of various theories. I'm sorry if it doesn't work for you, but I can confirm that exiting Steam worked for me. The problem is very repeatable.

    1. Connect and disconnect controller
    2. Sleep and wake up system
    3. Xbox One Wireless controller connects (as shown in the "Game Controllers" panel) and disconnects within 2 seconds.
    4. Exit Steam
    5. Xbox One Wireless controller connects and works.
    6. Restart Steam (controller still works)
    7. Disconnect Xbox One Wireless controller, then connects and disconnects within 2 seconds.

    I'm narrowing my problem down to the Big Picture mode, so that problem is for another forum...

    Hopefully this workaround helps a few people before the real solution is found.

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  2. Anonymous
    2017-12-17T12:28:11+00:00

    I found this solved my problem!

    http://www.thewindowsclub.com/bluetooth-mouse-disconnects

    The power settings were for some reason switching the xbox controller off due to the power management system.

    Hope this helps!

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  3. Anonymous
    2017-10-20T22:19:02+00:00

    If the app says it can't connect to the controller, make sure the usb cable is a data cable.

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  4. Anonymous
    2017-10-20T21:52:30+00:00

    I also suffer from a similar issue. Some days my x-box one controller works just fine. Some days it doesn't and standard tricks like rebooting, unplugging and re-plugging don't work.

    I have tried two cables. No help.

    I have tried turning off Steam. No help.

    I don't have Oculus.

    I have AMD/Radeon graphics, not GeForce.

    I have just tried the X-Box accessories app, but it's complaining that it can't detect my controller.

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