Xbox One Wireless controller keeps disconnecting

Anonymous
2017-01-28T16:07:29+00:00

Hello.

I recently bought a Xbox One Wireless controller with the PC wireless adapter.

The problem is... after I logon into Windows 10 the controller connects fine ONE TIME, then, after turning it off and then turning it on again, the controller connects (light stay still) for about 1 or 2 seconds and then the controller turns off again, I even can use it in those 1 or 2 seconds, showing that it successfully connected, but then it disconnects. The problem is only solved after I logoff and login again into Windows (don't need to do a full reboot).

My wired Xbox 360 controller works like a charm. Why do the next gen controller of Microsoft doesn't work well with a system developed by the same company? When I google it, it's problems all around. And judging by the behavior, it's a driver problem, not hardware, cause if it was a defective unit a simple logoff-login wouldn't fix it (and lots of other people wouldn't have similar problems).

Thanks in advance.

EDIT: link to the same post on the Feedback Hub: https://aka.ms/Phrwta so anyone passing by can easily enter and give a vote to the problem. Thanks!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-04-19T21:42:17+00:00

    i have same issue trying setup 2 controllers and i see adapter drivers with re-sync after machine been sleeping is certainly an issue

    at moment with 1 controller removing a battery helps re sync faster

    will try with 2 and ill sve post in my favs to read up more if anything goes wrong for me too

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  2. Anonymous
    2018-04-07T18:35:47+00:00

    I'm Glad it helped

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  3. Anonymous
    2018-04-07T07:32:17+00:00

    You my friend, are awesome.

    I realized when i read your post that it gotta be that.  Because i activated Nvidia experiments a week ago to try out the new Nvidia Freestyle.

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  4. Anonymous
    2018-03-21T07:31:02+00:00

    I’m glad i was able to help.

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  5. Anonymous
    2018-03-21T06:29:33+00:00

    Ok I was having the disconnect problem with the xbox one x controller on the pc - What worked for me was in device manager I chose to show hidden devices and I saw that i had an xbox 360 wireless adaptor installed even though it was not connected, I uninstalled it  and now my xbox one x controller and adaptor work fine and dont disconnect or need any kind of logoff or restart.

    Hope this helps

    my god after uninstalling steam, gforce exp, all 7 pages you be the last one i tried and it worked. for the last month i been looking for any fix getting the same stupid comment on this forum to change battery's and crap. and it was 360 drivers lol. THANK YOU SO MUCH!!!! hope you read this

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    3 people found this answer helpful.
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