Xbox One Wireless controller keeps disconnecting

Anonymous
2017-01-28T16:07:29+00:00

Hello.

I recently bought a Xbox One Wireless controller with the PC wireless adapter.

The problem is... after I logon into Windows 10 the controller connects fine ONE TIME, then, after turning it off and then turning it on again, the controller connects (light stay still) for about 1 or 2 seconds and then the controller turns off again, I even can use it in those 1 or 2 seconds, showing that it successfully connected, but then it disconnects. The problem is only solved after I logoff and login again into Windows (don't need to do a full reboot).

My wired Xbox 360 controller works like a charm. Why do the next gen controller of Microsoft doesn't work well with a system developed by the same company? When I google it, it's problems all around. And judging by the behavior, it's a driver problem, not hardware, cause if it was a defective unit a simple logoff-login wouldn't fix it (and lots of other people wouldn't have similar problems).

Thanks in advance.

EDIT: link to the same post on the Feedback Hub: https://aka.ms/Phrwta so anyone passing by can easily enter and give a vote to the problem. Thanks!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-05-07T15:18:09+00:00

    A clean re-install of Win10 Dev edition 1703 seems to have fixed all my issues permanently. Not a single disconnect

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  2. Anonymous
    2017-05-07T10:18:39+00:00

    The unreliability of the Xbox One wireless receiver software is just shameful, it's been well over a year with no proper fix.

    I eventually gave up, bought a bluetooth adapter for my PC and switched to using DS4Windows with a playstation controller (it's a regular HID device and doesn't really need drivers, but DS4W emulates XInput so it works with more games)

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  3. Anonymous
    2017-04-09T22:59:53+00:00

    Ok, guys... As Patrick Oberli stated before (thanks, Patrick!), now I think we really isolated the culprit.

    Actually the problem surfaced two times for me, even after the latest updates and all.

    And what made it work again (without the need to logoff/login) was to CLOSE STEAM. Yep, it seems Steam is the great evil boss here. :P 

    Edit: I was thinking here... if it still doesn't work, maybe it's a combination of the new Creator's update and closing Steam. Worth a try, if you ask me...

    Ok, this solved it for me. Closed steam, made sure task was dead, worked in Forza 3.

    Wow

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  4. Anonymous
    2017-04-09T22:46:49+00:00

    Just wanted to note this occurs for me on a new install of Windows, without Steam installed.

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  5. Anonymous
    2017-04-09T18:55:35+00:00

    Actually when I was having the same issue with the xbox controller disconnecting, I did not have steam on my computer. I am hoping that once I update my computer with the creator update, it will fix the problem and I can start playing games on my computer again with my controller.

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