Xbox One Wireless controller keeps disconnecting

Anonymous
2017-01-28T16:07:29+00:00

Hello.

I recently bought a Xbox One Wireless controller with the PC wireless adapter.

The problem is... after I logon into Windows 10 the controller connects fine ONE TIME, then, after turning it off and then turning it on again, the controller connects (light stay still) for about 1 or 2 seconds and then the controller turns off again, I even can use it in those 1 or 2 seconds, showing that it successfully connected, but then it disconnects. The problem is only solved after I logoff and login again into Windows (don't need to do a full reboot).

My wired Xbox 360 controller works like a charm. Why do the next gen controller of Microsoft doesn't work well with a system developed by the same company? When I google it, it's problems all around. And judging by the behavior, it's a driver problem, not hardware, cause if it was a defective unit a simple logoff-login wouldn't fix it (and lots of other people wouldn't have similar problems).

Thanks in advance.

EDIT: link to the same post on the Feedback Hub: https://aka.ms/Phrwta so anyone passing by can easily enter and give a vote to the problem. Thanks!

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2018-03-21T06:29:33+00:00

    Ok I was having the disconnect problem with the xbox one x controller on the pc - What worked for me was in device manager I chose to show hidden devices and I saw that i had an xbox 360 wireless adaptor installed even though it was not connected, I uninstalled it  and now my xbox one x controller and adaptor work fine and dont disconnect or need any kind of logoff or restart.

    Hope this helps

    my god after uninstalling steam, gforce exp, all 7 pages you be the last one i tried and it worked. for the last month i been looking for any fix getting the same stupid comment on this forum to change battery's and crap. and it was 360 drivers lol. THANK YOU SO MUCH!!!! hope you read this

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  2. Anonymous
    2017-08-06T02:32:23+00:00

    Hey Gabe. 

    I used to have this issue. 

    Try this solution please and im sure you'll be jumping for joy!

    Go to the Windows store

    Download "Xbox accessories" app.

    And plug in your xbone controller with usb, and it'll update your controller.

    Yes.... The Xbox one controller needs to be updated. Weird i know.

    Thank me later

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  3. Anonymous
    2017-07-22T07:07:14+00:00

    If you have Oculus Home installed and running - close it and the controller should work. I think that is because Oculus Home have Xbox controller support, and if Oculus running, but headset is not using and the same time, it just turning xbox controller off.

    This totally solved it for me. Thank you!

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  4. Anonymous
    2017-07-20T18:48:03+00:00

    If you have Oculus Home installed and running - close it and the controller should work. I think that is because Oculus Home have Xbox controller support, and if Oculus running, but headset is not using and the same time, it just turning xbox controller off.

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  5. Anonymous
    2017-01-31T17:23:47+00:00

    Thank you for your response, here is a link on how to troubleshoot your Xbox One controller for Windows.  

    Keep us in the loop.

    Regards.

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