Hello users of Microsoft’s ‘ 3D Scan’ app! We wanted to inform you that starting this weekend we will be launching a new version of our 3D Scan app (version 2.0.46.0) and people that have the app installed will see the update show up on their computers soon thereafter. **IMPORTANT** The new version of the app requires a new Kinect (for Xbox One) driver to work with your computer and will not be able to scan without it. Additionally the old version of the app will not scan with the new driver. (You can read more about the exciting new Kinect driver announcement here ) The new Kinect driver must also be installed manually. To install the new driver follow the steps below: In Cortana type ‘Device Manager’ and hit enter Find ‘Kinect sensor devices’ in the list Expand everything under ‘Kinect sensor devices’ (this should expose ‘WDF KinectSensor Interface 0’) Right click on ‘WDF KinectSensor Interface 0’ and select ‘Update driver’ There should be a popup window that asks “How do you want to search for drivers?” Choose “Search automatically for updated driver software” Assuming all goes well, you should have just installed the new driver. Right clicking on ‘WDF KinectSensor Interface 0’ again and selecting ‘Properties’ should show you that you have driver version ‘2.2.1610.17001’ or greater If all does not go well and you did not get the new updated driver with the version listed above, remember that the driver takes time to filter through our backend system and be visible to all locations around the globe. If this happens, please be patient and try the same steps listed above at a later time. For any issues regarding installing the new Kinect driver please let us know by commenting below. If you have any feedback for, or issues with, the new 3D Scan app please leave your comments in the Feedback hub (Category: ‘Hardware, Devices, and Drivers’, Subcategory: ‘3D Scan’) Thanks!

sswandler, What is happening when you try to install the new driver? Please give me all the details you can so I can help you. Thanks!

Is the KINECT ONE S compatible with 3D SCAN? Which kinect models are compatible? I have not found a list, easy to access, with compatible models on this site.

BRUNOBORIS, 3D Scan only works with the Kinect that was launched with the Xbox One. You can learn all the details here: https://developer.microsoft.com/en-us/windows/hardware/3d-print/scanning-with-kinect Hope this helps.

I can't get the kinect xbox one to work with 3D scan. It keeps saying "Can't find depth Sensor". I looked at the driver and it's 2.0.1410.18000. Which is old. I tried updating it but it wont update with "Search automatically for updated driver software". Kinect Studio from Kinect SDK 2.0 can connect to it. Can anyone help with why it will not download and update the driver. I know there is a newer 2.x.16 version.

CSLee_work,If these steps don't work, try reinstalling the driver: Open Device Manager , right-click (or tap and hold) the 'WDF KinectSensor Interface 0', and select Uninstall . Restart your PC and Windows will attempt to reinstall the driver.

New Version of the Kinect (for Xbox One) Driver and the 3D Scan app

Anonymous

Hello users of Microsoft’s ‘3D Scan’ app!

We wanted to inform you that starting this weekend we will be launching a new version of our 3D Scan app (version 2.0.46.0) and people that have the app installed will see the update show up on their computers soon thereafter.

**IMPORTANT**

The new version of the app requires a new Kinect (for Xbox One) driver to work with your computer and will not be able to scan without it. Additionally the old version of the app will not scan with the new driver. (You can read more about the exciting new Kinect driver announcement here)

The new Kinect driver must also be installed manually. To install the new driver follow the steps below:

In Cortana type ‘Device Manager’ and hit enter
Find ‘Kinect sensor devices’ in the list
Expand everything under ‘Kinect sensor devices’ (this should expose ‘WDF KinectSensor Interface 0’)
Right click on ‘WDF KinectSensor Interface 0’ and select ‘Update driver’
There should be a popup window that asks “How do you want to search for drivers?”
1. Choose “Search automatically for updated driver software”
Assuming all goes well, you should have just installed the new driver. Right clicking on ‘WDF KinectSensor Interface 0’ again and selecting ‘Properties’ should show you that you have driver version ‘2.2.1610.17001’ or greater
If all does not go well and you did not get the new updated driver with the version listed above, remember that the driver takes time to filter through our backend system and be visible to all locations around the globe. If this happens, please be patient and try the same steps listed above at a later time.

For any issues regarding installing the new Kinect driver please let us know by commenting below.

If you have any feedback for, or issues with, the new 3D Scan app please leave your comments in the Feedback hub (Category: ‘Hardware, Devices, and Drivers’, Subcategory: ‘3D Scan’)

Thanks!

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81 answers

Anonymous

2017-09-13T17:10:05+00:00

sswandler,

What is happening when you try to install the new driver? Please give me all the details you can so I can help you.

Thanks!
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Anonymous

2017-11-11T18:21:54+00:00

Is the KINECT ONE S compatible with 3D SCAN?

Which kinect models are compatible? I have not found a list, easy to access, with compatible models on this site.
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5 people found this answer helpful.

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Anonymous

2017-11-13T18:12:55+00:00

BRUNOBORIS,

3D Scan only works with the Kinect that was launched with the Xbox One. You can learn all the details here:

https://developer.microsoft.com/en-us/windows/hardware/3d-print/scanning-with-kinect

Hope this helps.
Was this answer helpful?

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Anonymous

2017-11-17T00:05:10+00:00

I can't get the kinect xbox one to work with 3D scan. It keeps saying "Can't find depth Sensor". I looked at the driver and it's 2.0.1410.18000. Which is old. I tried updating it but it wont update with "Search automatically for updated driver software". Kinect Studio from Kinect SDK 2.0 can connect to it. Can anyone help with why it will not download and update the driver. I know there is a newer 2.x.16 version.
Was this answer helpful?

0 comments No comments
Anonymous

2017-11-17T18:55:09+00:00

CSLee_work,If these steps don't work, try reinstalling the driver: Open Device Manager, right-click (or tap and hold) the 'WDF KinectSensor Interface 0', and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.
Was this answer helpful?

0 comments No comments