New Version of the Kinect (for Xbox One) Driver and the 3D Scan app

Anonymous
2017-02-03T23:12:01+00:00

Hello users of Microsoft’s ‘3D Scan’ app!

We wanted to inform you that starting this weekend we will be launching a new version of our 3D Scan app (version 2.0.46.0) and people that have the app installed will see the update show up on their computers soon thereafter.

**IMPORTANT**

The new version of the app requires a new Kinect (for Xbox One) driver to work with your computer and will not be able to scan without it. Additionally the old version of the app will not scan with the new driver. (You can read more about the exciting new Kinect driver announcement here)

The new Kinect driver must also be installed manually. To install the new driver follow the steps below:

  1. In Cortana type ‘Device Manager’ and hit enter
  2. Find ‘Kinect sensor devices’ in the list
  3. Expand everything under ‘Kinect sensor devices’ (this should expose ‘WDF KinectSensor Interface 0’)
  4. Right click on ‘WDF KinectSensor Interface 0’ and select ‘Update driver’
  5. There should be a popup window that asks “How do you want to search for drivers?”
    1. Choose “Search automatically for updated driver software”
  6. Assuming all goes well, you should have just installed the new driver. Right clicking on ‘WDF KinectSensor Interface 0’ again and selecting ‘Properties’ should show you that you have driver version ‘2.2.1610.17001’ or greater
  7. If all does not go well and you did not get the new updated driver with the version listed above, remember that the driver takes time to filter through our backend system and be visible to all locations around the globe. If this happens, please be patient and try the same steps listed above at a later time.

For any issues regarding installing the new Kinect driver please let us know by commenting below.

If you have any feedback for, or issues with, the new 3D Scan app please leave your comments in the Feedback hub (Category: ‘Hardware, Devices, and Drivers’, Subcategory: ‘3D Scan’)

Thanks!

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

81 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2017-02-27T19:49:21+00:00

    SnowmanSD,

    If these steps don't work, try reinstalling the driver: Unplug your Kinect. Open Device Manager, right-click (or tap and hold) the 'WDF KinectSensor Interface 0’ driver, and select Uninstall. Restart your PC and re-plug in your Kinect. Windows should then attempt to reinstall the most recent driver.

    Let me know if that works.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  2. Anonymous
    2017-02-26T00:33:28+00:00

    I have windows 10 and an old version and I cannot update by searching online. It says it has best one already.  The driver I have is from 2014

    Was this answer helpful?

    40+ people found this answer helpful.
    0 comments
  3. Anonymous
    2017-02-18T13:34:41+00:00

    UPDATE: I fixed my issue. The app didn't have access to the camera in my camera privacy settings.

    Hey. I have the latest driver, which is the same version as pictured above, but the app cannot connect to the sensor. Other kinect apps detect it fine.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  4. Anonymous
    2017-02-10T23:14:49+00:00

    You're welcome. I Usually scan a little below the maximum resolution for better frame rates. I´ll keep in touch

    Thanks!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2017-02-10T17:42:27+00:00

    In the new version of 3D Scan the resolution is internally set to full. We haven't exposed the setting to the user yet, but will consider adding it in the future.

    Thanks for your feedback!

    Was this answer helpful?

    0 comments