Hello users of Microsoft’s ‘ 3D Scan’ app! We wanted to inform you that starting this weekend we will be launching a new version of our 3D Scan app (version 2.0.46.0) and people that have the app installed will see the update show up on their computers soon thereafter. **IMPORTANT** The new version of the app requires a new Kinect (for Xbox One) driver to work with your computer and will not be able to scan without it. Additionally the old version of the app will not scan with the new driver. (You can read more about the exciting new Kinect driver announcement here ) The new Kinect driver must also be installed manually. To install the new driver follow the steps below: In Cortana type ‘Device Manager’ and hit enter Find ‘Kinect sensor devices’ in the list Expand everything under ‘Kinect sensor devices’ (this should expose ‘WDF KinectSensor Interface 0’) Right click on ‘WDF KinectSensor Interface 0’ and select ‘Update driver’ There should be a popup window that asks “How do you want to search for drivers?” Choose “Search automatically for updated driver software” Assuming all goes well, you should have just installed the new driver. Right clicking on ‘WDF KinectSensor Interface 0’ again and selecting ‘Properties’ should show you that you have driver version ‘2.2.1610.17001’ or greater If all does not go well and you did not get the new updated driver with the version listed above, remember that the driver takes time to filter through our backend system and be visible to all locations around the globe. If this happens, please be patient and try the same steps listed above at a later time. For any issues regarding installing the new Kinect driver please let us know by commenting below. If you have any feedback for, or issues with, the new 3D Scan app please leave your comments in the Feedback hub (Category: ‘Hardware, Devices, and Drivers’, Subcategory: ‘3D Scan’) Thanks!

What happens when I follow that procedure, is that the computer isn't able to find a driver. The Kinect is then listed as "Xbox NUI Sensor" with a missing driver until I reinstall the SDK, and the old Kinect driver is installed again. Best regards /Thomas

That model is right, and I don't think the Win10 version being Danish is the reason. Also, there is no (Microsoft approved) place I know to download the driver directly. And you tried all of these steps?: Unplug your Kinect. Open Device Manager , right-click (or tap and hold) the 'WDF KinectSensor Interface 0’ driver, and select Uninstall . Restart your PC and re-plug in your Kinect. Windows should then attempt to reinstall the most recent driver.

CBGrant, I have the Xbox One Kinect (Model 1520), so that isn't the problem. Could it be related to my version of Win 10 being Danish? Best regards /Thomas

polymodular, Last week, someone else on this thread helped me realize that I never put the specific Kinect that this driver is for. This driver is only for the Kinect for Xbox One, not the Kinect for Xbox 360. Which Kinect do you have? If you are trying to get the latest driver for the 360 it won't work.

I have followed the instructions step by step, and always get the answer that the best driver is already installed. Having spent hours uninstalling, reinstalling and updating, I am now giving up. Is it possible to download the updated driver manually somewhere? Best regards /Thomas

New Version of the Kinect (for Xbox One) Driver and the 3D Scan app

Anonymous

Hello users of Microsoft’s ‘3D Scan’ app!

We wanted to inform you that starting this weekend we will be launching a new version of our 3D Scan app (version 2.0.46.0) and people that have the app installed will see the update show up on their computers soon thereafter.

**IMPORTANT**

The new version of the app requires a new Kinect (for Xbox One) driver to work with your computer and will not be able to scan without it. Additionally the old version of the app will not scan with the new driver. (You can read more about the exciting new Kinect driver announcement here)

The new Kinect driver must also be installed manually. To install the new driver follow the steps below:

In Cortana type ‘Device Manager’ and hit enter
Find ‘Kinect sensor devices’ in the list
Expand everything under ‘Kinect sensor devices’ (this should expose ‘WDF KinectSensor Interface 0’)
Right click on ‘WDF KinectSensor Interface 0’ and select ‘Update driver’
There should be a popup window that asks “How do you want to search for drivers?”
1. Choose “Search automatically for updated driver software”
Assuming all goes well, you should have just installed the new driver. Right clicking on ‘WDF KinectSensor Interface 0’ again and selecting ‘Properties’ should show you that you have driver version ‘2.2.1610.17001’ or greater
If all does not go well and you did not get the new updated driver with the version listed above, remember that the driver takes time to filter through our backend system and be visible to all locations around the globe. If this happens, please be patient and try the same steps listed above at a later time.

For any issues regarding installing the new Kinect driver please let us know by commenting below.

If you have any feedback for, or issues with, the new 3D Scan app please leave your comments in the Feedback hub (Category: ‘Hardware, Devices, and Drivers’, Subcategory: ‘3D Scan’)

Thanks!

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Anonymous

2018-01-31T23:14:13+00:00

What happens when I follow that procedure, is that the computer isn't able to find a driver. The Kinect is then listed as "Xbox NUI Sensor" with a missing driver until I reinstall the SDK, and the old Kinect driver is installed again.

Best regards

/Thomas
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Anonymous

2018-01-31T22:10:33+00:00

That model is right, and I don't think the Win10 version being Danish is the reason. Also, there is no (Microsoft approved) place I know to download the driver directly.

And you tried all of these steps?: Unplug your Kinect. Open Device Manager, right-click (or tap and hold) the 'WDF KinectSensor Interface 0’ driver, and select Uninstall. Restart your PC and re-plug in your Kinect. Windows should then attempt to reinstall the most recent driver.
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Anonymous

2018-01-31T20:47:23+00:00

CBGrant,

I have the Xbox One Kinect (Model 1520), so that isn't the problem. Could it be related to my version of Win 10 being Danish?

Best regards

/Thomas
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Anonymous

2018-01-31T20:42:52+00:00

polymodular,

Last week, someone else on this thread helped me realize that I never put the specific Kinect that this driver is for. This driver is only for the Kinect for Xbox One, not the Kinect for Xbox 360. Which Kinect do you have? If you are trying to get the latest driver for the 360 it won't work.
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Anonymous

2018-01-31T20:22:57+00:00

I have followed the instructions step by step, and always get the answer that the best driver is already installed. Having spent hours uninstalling, reinstalling and updating, I am now giving up.

Is it possible to download the updated driver manually somewhere?

Best regards

/Thomas
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6 people found this answer helpful.

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