I can't sign into my Microsoft account on my Lumia phone

Anonymous
2017-02-06T18:50:24+00:00

I can't sign into my Microsoft account on my Lumia 640LTE phone-

I have recently reset my phone.

When going through the setup process I was unable to sign in.

Thus, I am unable to download apps or sync my devices

I have followed all the hints, tips & steps that I have found on this site as well as many others on the internet.

Reset time manually

Checked for updates

Rebooted phone without sim

Connected wifi / sim data

Reset phone

...

Unfortunately without any success.

If anyone has a solution for me, please may you assists =)

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

54 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2017-02-06T23:47:58+00:00

    #CantSignMicrosoftFromWindowsphone

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2017-02-06T19:20:32+00:00

    See: https://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdaccount/outlook-signup-failure-after-factory-reseting/c614e805-c9e9-4678-b79f-df4b09e0f397

    Ah jeez...

    :/

    thanks for the link.

    At least I know now that I just got to wait.

    Much appreciated =)

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  4. Anonymous
    2017-02-06T19:11:35+00:00

    Was this answer helpful?

    40+ people found this answer helpful.
    0 comments