I can't sign into my Microsoft account on my Lumia phone

Anonymous
2017-02-06T18:50:24+00:00

I can't sign into my Microsoft account on my Lumia 640LTE phone-

I have recently reset my phone.

When going through the setup process I was unable to sign in.

Thus, I am unable to download apps or sync my devices

I have followed all the hints, tips & steps that I have found on this site as well as many others on the internet.

Reset time manually

Checked for updates

Rebooted phone without sim

Connected wifi / sim data

Reset phone

...

Unfortunately without any success.

If anyone has a solution for me, please may you assists =)

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-06-21T14:46:49+00:00

    I also have the same problem. Plz inform me if anyone find the solution. 1041

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  2. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2020-04-28T20:57:36+00:00

    I have same problem but I'm using Nokia Lumia 1520

    Read the post above yours.

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  3. Anonymous
    2020-04-28T16:09:33+00:00

    I have same problem but I'm using Nokia Lumia 1520

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  4. Anonymous
    2020-04-03T06:10:43+00:00

    Am trying to sign in to email+accounts on Microsoft windows phone and it has been failing throughout and it is saying { we are having troouble signing in. make sure you have good reception.if you do,you could try again later]

    so help me to resolve the issues because i cant visit store

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  5. Anonymous
    2020-02-06T20:31:04+00:00

    Support for Windows Phone 8.1 ended on July 11, 2017. That was announced years ago.

    See this faq

    https://support.microsoft.com/en-us/help/4036480/windows-phone-8-1-end-of-support-faq

    After December 16, 2019, the Store in Windows Phone 8.1 will no longer be available for downloading new apps or reinstalling previously downloaded apps.

    Should come as no surprise.

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