Bose QuietComfort 35 not working on Windows 7 (64bit Professional)

Hamilton,

Thanks for responding.  The issue occurs with most laptops running Windows 7 (Home and Professional are both cited).   BOSE QC35 headset is not sold with a bluetooth dongle.  Incidentally, BOSE also has taken the position that the QC35 is not guaranteed to work with any laptop, as it is intended for use with tablets and phones.

It seems from this thread that most of the technical issues are around getting the laptop(s) to "speak the same bluetooth language" as you put it.  I have a DELL Latitude E6440, and I have not been able to convince it to talk to the Quiet Comfort headset.  It appears to load drivers and recognize the headset, but does not "pair".  Some people have made it work, with varying degrees of success, by re-installing drivers (INTEL drivers and/or Bluetooth). What I think we really are looking for is a definitive path to make this technology work nicely together consistently.  Having to re-boot to connect your headset (that works for some), is not really practical, but for the vast majority of this thread's users (apparently), the BOSE QC35 is an expensive boat anchor as far as use with Windows 7.  The BOSE QC35 DOES pair and work very nicely with Windows 10, installing, pairing and operating as expected.

Had the same issue. After messing around with it for about 3 days, I finally got the QC35's to connect and play music coming from the computer. 

1. Purchased targus bluetooth 4.0 dual mode micro usb adapter at office supply. 
2. Uninstalled bluetooth drivers that my computer came with. 
3. Download the targus drivers and software - It comes with a disc, but I don't have a disk drive on my computer so I had to go to https://www.broadcom.com/support/bluetooth and download the software/drivers for the bluetooth device. 
4. Once bluetooth device is setup, you should be able to connect your headphones and it will install the drivers needed automatically. 
5. Restart computer and turn your headphones on while booting up. - Not sure if they have to be on or not when the system is starting up because I haven't tried it any other way yet. 
6. Open up your devices/printers and they should show up in there. Double click the headphones icon to open your bluetooth device control and click connect. I have speech recognition disabled because I don't need it at the moment so not sure if it works or not. 
7. Open Audio devices and make sure there is a green check mark next to:

             Headphones

             Bluetooth hands free audio

             Defualt Device

Should be good to go after that! 

I can't skip songs from the QC35 when listening on my pc, but it's better than having no music at all to listen to while at the desk. I haven't tried to connect to my phone while being connected to my pc so you can try that at your own risk lol.

Oh btw.... I am running a Dell Latitude E5450 Windows 7 Enterprise 64-Bit

Hope this helps...

 I have a DELL Latitude E6440, and I have not been able to convince it to talk to the Quiet Comfort headset..  

I have the exact same Dell model.  But what's different with my situation than it seems to be with many others is that my QC35 pairs properly (apparently) with my Latitude E6440 running Windows 7, but I'm simply unable to "connect" the device.  It will not change from the "Disconnected" setting in the "Playback" tab of sound options (yes, I've tried disabling the default speakers/headphones).

I even get as far as having the two options of listening to music or using the device for VoIP calls, but when I right- or left-click on either option, there is no functionality to the links.

And yes, I've done the update-driver-and-restart routine....

I have the same problem as many other. The computer and head phones are able to pair but not working properly. So the conclusion of the problem is that Windows 7 is missing a driver which Windows 10 has? Seems like a Microsoft problem then. When do Microsoft expect this to be solved?

I'm using HP ZBOOK 15 with Windows 7P 64 bit.  /BR

Greetings to all from the Czech Republic.

I had the same problem.

When firsttime run the QC35, start Bluetooth pairing, QC35 showed in the Device List. When I have clicked on Add device it ended with error.  I was reading this forum first, then investigate myself.

PROBLEM WITH CONNECTING QC35 TO WIN7-64bit WAS IN BLUETOOTH DRIVER.

Do not search for QC drivers as propagated by moderator, that is a nonsense. Problem was in my case in Bluetooth driver installed in the system (Win 7 64bit). I have uninstalled it completely, download new BT driver from manufacturer (In my case it was chipset Intel 7260 ... oficial from Intel did "worked" in my Lenovo laptop same way ... I have uninstalled it also and finally installed similar driver from Lenovo directly. After QC35 normaly paired ...

When paired go to Devices and Printers, doublelick it and run services. Now I am finally listening music from my laptop also.