Bose QuietComfort 35 not working on Windows 7 (64bit Professional)

Anonymous
2016-08-06T01:34:52+00:00

Im having issues with my Bose QC35, i have successfully installed (or at least i think i did it). But i cant play any sound on them, is like they are not paired at all. After a few minutes the QC35 gets off saying there is no device available.

Just to add, the QC35 are working perfectly fine with my android phone and also other laptop with Windows 10

Bluetooth Devices:

Bose QC35 Properties:

If i go to the operation windows (right click on the BT device icon)

When i go to sound devices i cant see the QC35. (same if i try from Skype, Spotify, etc)

I have already downloaded the latest driver for the bluetooth from Dell, restarted the laptop hundred of times and also contacted Bose without luck

If anybody can shed some light on this i will very gratefull

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2016-08-10T15:37:12+00:00

    Jamille - there is no Bose driver to be uninstalled. Thats the problem.

    Are there any Windows drivers for Bose QC35 to be found????

    /tórfinn

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  2. Anonymous
    2016-08-10T19:34:39+00:00

    Hello Tórfinn,

    You can skip that part and install the device driver instead.

    Refer to Bose Product Support site to download the official driver for your Bose QC35.

    Thanks.

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  3. Anonymous
    2016-08-10T19:54:50+00:00

    There is no specific driver for Bose QC35. Same headphone on WIN10 get recognized without issues. The problem is with WIN7 recognizing the QC35

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  4. Anonymous
    2016-08-10T20:51:45+00:00

    Have you tried uninstalling and reinstalling the Bluetooth driver?

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  5. Anonymous
    2016-08-10T21:02:41+00:00

    There are no drivers supplied from Bose.  Verified with their helpdesk.

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    50+ people found this answer helpful.
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