Bose QuietComfort 35 not working on Windows 7 (64bit Professional)

Anonymous
2016-08-06T01:34:52+00:00

Im having issues with my Bose QC35, i have successfully installed (or at least i think i did it). But i cant play any sound on them, is like they are not paired at all. After a few minutes the QC35 gets off saying there is no device available.

Just to add, the QC35 are working perfectly fine with my android phone and also other laptop with Windows 10

Bluetooth Devices:

Bose QC35 Properties:

If i go to the operation windows (right click on the BT device icon)

When i go to sound devices i cant see the QC35. (same if i try from Skype, Spotify, etc)

I have already downloaded the latest driver for the bluetooth from Dell, restarted the laptop hundred of times and also contacted Bose without luck

If anybody can shed some light on this i will very gratefull

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2016-08-14T22:00:51+00:00

    There is no specific driver for Bose QC35. Same headphone on WIN10 get recognized without issues. The problem is with WIN7 recognizing the QC35

    Did you find the solution to this problem? I have the same exact issue as you described.

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  2. Anonymous
    2016-08-14T21:59:34+00:00

    Did anybody find a solution to this problem? I have the same exact issue as mentioned above by Alejandro.

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  3. Anonymous
    2016-08-10T21:02:41+00:00

    There are no drivers supplied from Bose.  Verified with their helpdesk.

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    50+ people found this answer helpful.
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  4. Anonymous
    2016-08-10T20:51:45+00:00

    Have you tried uninstalling and reinstalling the Bluetooth driver?

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  5. Anonymous
    2016-08-10T19:54:50+00:00

    There is no specific driver for Bose QC35. Same headphone on WIN10 get recognized without issues. The problem is with WIN7 recognizing the QC35

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    5 people found this answer helpful.
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