Windows Update Hangs

Anonymous
2016-04-12T19:28:32+00:00

As of today 12 April 2016 Window 7 SP1 hangs in searching for updates.  Unlike other postings in 2015, their is no Orchestrator service in services.msc.  Prior to today Windows update was working fine.  Why is this happening?  Is there any other way to get these updates.  I have restarted the OS to no benefit.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

158 answers

Sort by: Oldest
  1. Anonymous
    2016-04-15T13:19:08+00:00

    SOLVED:

    Windows 7 SP1 64

    Extremely frustrated all day yesterday trying every solution posted on the Internet. Then this morning I found this comment on Softpedia's website and it absolutely works (very easy - but why should we have to do this?):

    To resolve this issue: first install KB3145739 manually. Go to Microsoft website to download and then install, even if your Installed History already shows this update.

    Next you should restart and finally you can check for updates in manual mode.

    It takes between 5 or 10 minutes.

    Comment posted by: Chooky

    14 Apr 2016 13:00 CMT

    http://news.softpedia.com/news/windows-update-hanging-when-downloading-april-12-patches-502886.shtml

    P.S. I joined the Microsoft community today specifically to post this solution. Hopefully it will help some people avoid hours or days of frustration or drastic, complicated but unnecessary troubleshooting steps.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2016-04-15T14:38:52+00:00

    thanks  Joel_CS it worked . the last 2 days wu will spend 3 hours searching for update until i turn is off now it found them in 8 minuts

    hope next month wont be a problem

    http://answers.microsoft.com/en-us/profile/82d7dd98-51bb-436f-aa22-0eb6af6faa4d

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2016-04-15T16:31:56+00:00

    SOLVED:

    Windows 7 SP1 64

    Extremely frustrated all day yesterday trying every solution posted on the Internet. Then this morning I found this comment on Softpedia's website and it absolutely works (very easy - but why should we have to do this?):

    To resolve this issue: first install KB3145739 manually. Go to Microsoft website to download and then install.

    Next you should restart and finally you can check for updates in manual mode.

    It takes between 5 or 10 minutes.

    Comment posted by: Chooky 14 Apr 2016 13:00 CMT

    http://news.softpedia.com/news/windows-update-hanging-when-downloading-april-12-patches-502886.shtml

    P.S. I joined the Microsoft community today specifically to post this solution. Hopefully it will help some people avoid hours or days of frustration or drastic, complicated but unnecessary troubleshooting steps.

    My guess as to why you should do this has to do with VIDEO DRIVERS.

    In several cases the users were reporting the WU failing to work in a timely fashion AFTER REVERTING FROM 10 TO 7. In my case, and I suspect others as well either the HDD was placed in a different machine (board failure?) or had not been used in a longer period of time (could also be an incorrect Windows Update Agent version)...but I suspect video driver issues.

    I haven't resolved my video multimedia controller yet and I suspect that when I DO, 3145739 will resolve better. It's in the list of uninstalled updates.

    On the other hand...I've had a horrible time of it seemingly tossing out existing updates and after I had it to a handful it went back up to around 70 needed updates.

    Since I saved a good copy of 7 Professional and got it activated fair and square I'm not giving up but I'm sure that thousands just give up and think it's a corrupted OS and needs to be reinstalled, they've given up and decided that solves everything.

    Obviously, for those with this problem AFTER A REINSTALLATION, it's bound to bewilder them to the point where they swear they will take up Apple like on of their kids, a relative or friend has been constantly telling them to do.

    I get bewildered too but thankfully I'm stupid and stubborn and bound to get to the bottom like Popeye vs. Bluto.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2016-04-15T17:13:49+00:00

    WORKS FOR ME TOO!

    I have a 32bit netbook that has been searching for updates for nearly 24 hours without result.  I stopped WU, restarted, then updated with a manually downloaded KB3145739, restarted.  WU found the updates in 26 minutes.

    That is a big WOW!

    NOTE:  There are both 32 and 64 bit versions of this KB. 

    Thanks Joel

    I look after 150 client computers.  I will be trying this on many others in the near future and will report back.

    32 bit version:   https://www.microsoft.com/en-us/download/details.aspx?id=51857 

    64 bit version:   https://www.microsoft.com/en-us/download/details.aspx?id=51853

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2016-04-15T17:41:45+00:00

    SOLVED:

    Windows 7 SP1 64

    Extremely frustrated all day yesterday trying every solution posted on the Internet. Then this morning I found this comment on Softpedia's website and it absolutely works (very easy - but why should we have to do this?):

    To resolve this issue: first install KB3145739 manually. Go to Microsoft website to download and then install.

    Next you should restart and finally you can check for updates in manual mode.

    It takes between 5 or 10 minutes.

    Comment posted by: Chooky 14 Apr 2016 13:00 CMT

    http://news.softpedia.com/news/windows-update-hanging-when-downloading-april-12-patches-502886.shtml

    P.S. I joined the Microsoft community today specifically to post this solution. Hopefully it will help some people avoid hours or days of frustration or drastic, complicated but unnecessary troubleshooting steps.

    Indeed!

    Thank you for the solution, it worked for me too!

    Was this answer helpful?

    0 comments No comments