New Win7 install will not do windows update ***FINALLY FIXED***

Diagnostic Report (1.9.0027.0):

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Windows Validation Data-->

Validation Code: 0

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG

Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=

Windows Product ID: 00359-OEM-8992687-00057

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010300.1.0.003

ID: {77619A85-B937-4519-B806-79189B23ED88}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Home Premium

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.160121-1718

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{77619A85-B937-4519-B806-79189B23ED88}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-3788061661-3726337579-740904070</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C675</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2.30</Version><SMBIOSVersion major="2" minor="6"/><Date>20120718000000.000000+000</Date></BIOS><HWID>A7B73E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSASU</OEMID><OEMTableID>TOSASU00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00178-926-800057-02-1033-7601.0000-3072011

Installation ID: 006893084652862606423704821481065211633366008001102200

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: W8DQG

License Status: Licensed

Remaining Windows rearm count: 2

Trusted time: 2/27/2016 7:54:26 AM

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: N/A

HealthStatus: 0x0000000000000000

Event Time Stamp: N/A

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

HWID Data-->

HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GEWRVgECo5eNLhTqu3QnFKqLnM=

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name    OEMID Value    OEMTableID Value

  APIC            TOSASU        TOSASU00

  FACP            TOSASU        TOSASU00

  HPET            TOSASU        TOSASU00

  MCFG            TOSASU        TOSASU00

  ECDT            TOSASU        TOSASU00

  SLIC            TOSASU        TOSASU00

  SSDT            PmRef        Cpu0Ist

  SSDT            PmRef        Cpu0Ist

I would manually install this update client

https://support.microsoft.com/en-us/kb/3135445

Depending on whether you want or not win-10

I'd set the update system to Automatic except Uncheck give me recommended update the same way I receive Important ones.

Restart your machine and make sure these services are running and set to automatic in Task manager,

Background Intelligent Transfer services

Cryptographic

Windows Installer

Windows Update

No suggestions?

It’s an older machine and just looking at the original receipt, I brought the components to put it together in 2005 and so that is when WinXP was originally installed.

I brought Win 7 about 1.5 years ago when MS stopped supporting WinXP,  so recently since it was starting to get long in the tooth.  I wiped it a couple of days ago and started fresh with a second install of Win7 32-bit.

Yes, I always let the OS automatically activate immediately after the install.  When I just look at the “View basic information about your computer” under “Control Panel Home”, it says “Window is activated” with the product ID underneath.

I brought the OEM installation media 1.5 years ago when I needed Win7.  This is the same software I originally installed Win7 in this same computer and it has worked fine for all this time.

I have tried a number of times these last few days to re-install Win7 (2-3 times) because the Windows update did not work.  Originally, I thought perhaps it was Nortons, so the most recent time I install Win7, I try the windows update immediately after installing the OS i.e. before I install any other software like Nortons.  It made no difference.  FWIW, Windows firewall was on all the time.

Right now I have “Norton’s Internet Security” installed.

The crazy thing is I read about MojoeAanderson’s problem see here:

http://answers.microsoft.com/en-us/windows/forum/windows\_7-update/windows-7-wont-update-after-clean-install/91b26a36-f04c-4bf8-a367-e7e7b274ba47

I thought well he has the same problem so I tried the “Validation” suggestion by Cornell.  That software ran and installed but reported that it could not validate my computer.....  My question is how can an OS that is obviously validated and activated with the encryption key supplied with the disc but now cannot be validated over the net?  Seems like MS is putting another validation step in the process and driving us crazy trying to do windows update when we don’t realize that “activation” is not good enough and there is another hidden “Validation” at play and that does not work.

Sorry if I sound frustrated, but I have recently spent 2 weeks trying to get two new $2,000 Surface Pro 4 working that were both corrupted by Windows Update when brand new (again with NO software installed…) and MS could not fix (had to send them back).  Now this business rears its ugly head on my other PC – it’s a bit much….  It’s enough to drive a guy like me who started in 1982 with DOS 1.0 and a loyal PC supporter to an Apple…

It’s an old system I build 8 years ago...Recently updated [sic] from WinXP to Win7 SP1

Source: http://answers.microsoft.com/thread/c19e9b36-654b-49a5-a6c2-e9590ba118c8

1. When (approx. date) did you install WinXP?
2. When (exact date) did you "wipe it and start over with a clean" install of Win7 32-bit?
3. Have you Activate (Authenticated; Validated) the clean install of Win7 yet?
4. Where did you obtain the OEM installation media you used to do the clean install of Win7?
5. How long has the computer been connected to the internet without an anti-virus application installed?

The computer still appears to wake up by itself and when I look at Norton's I see under "activity" "Connected to a restricted network."... [Op. cit.]

6. What Norton application is or was installed?