New Win7 install will not do windows update ***FINALLY FIXED***

Anonymous
2016-02-26T18:07:29+00:00

Like others (long lisst on this board....), I have no luck doing windows update after wiping my HD and re-loading Win7 from fresh.  This is an Asus A8N-SLI Deluxe MB with 3 Gb of memory with AMD64/4400+  Athlon 64 processor  with OS on a Kingston 120 Gb SSDNow 300 SSD.  Win7 is with SP1.

This will happens with no other software installed (i.e. anti-virus) and immediately after OS installation..  No problem at all with any hardware in “Device Manager”.  The machine will communicate with the web just fine since I went directly to MS and download/ install IE11 which is working and e-mail is also working.  I have tried:

  1. Windows Update Troubleshooter does not work.
  2. Occationally I get error code 8007000E but none of what it says can cause it applies here i.e. language, memory, anti-virus, etc.
  3. MS  “Fix it” – does not work

I MS no longer supporting new win7 installs?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2016-02-27T18:14:28+00:00

    Allow some time for the update to resolve.

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  2. Anonymous
    2016-02-27T18:06:37+00:00

    Thanks!  How do I contact MS directly?  Any ideas?

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  3. Anonymous
    2016-02-27T18:05:42+00:00

    My OS is the 32-bit version, so I ran the “Windows install update for Windows 7 for x86-based system (KB971033).  The problem is it loads and runs but it is just spinning like what happens when I run regular Windows update i.e. not going anywhere???

    BTW, I looked under "Windows Task Manager", and I can see "WUSA.exe" as one of the processes.  It is using 1,400K memory but "OO" CPU.  This despite the fact that little windows with "Windows Update Standalone Installer" is still up and that bar with the green area is moving....  The only real process that is taking up CPU is "Microsoft Windows Search Protocol Host"

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  4. Anonymous
    2016-02-27T17:54:37+00:00

    I doubt the ssd has anything to do with the issue

    It's more likely as the link suggests the license is not volume based

    That means it's activated somewhere else = another machine :/

    You might need to contact M$ directly ?

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  5. Anonymous
    2016-02-27T17:53:35+00:00

    Here it is:

    Diagnostic Report (1.9.0027.0):

    Windows Validation Data-->

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-BTYWF-M8C6F-9VYVR

    Windows Product Key Hash: nlgcZeR2EB+QyNMjDWqz2ymomKQ=

    Windows Product ID: 00359-OEM-8704394-07930

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {AEC9F313-7B4E-433A-BA39-B79EC58AE067}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000000

    Build lab: 7601.win7sp1_gdr.130828-1532

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Standard 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{AEC9F313-7B4E-433A-BA39-B79EC58AE067}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9VYVR</PKey><PID>00359-OEM-8704394-07930</PID><PIDType>3</PIDType><SID>S-1-5-21-3735251704-2779610574-2656875821</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-SLI DELUXE ACPI BIOS Revision 1011</Version><SMBIOSVersion major="2" minor="3"/><Date>20050602000000.000000+000</Date></BIOS><HWID>C4B73407018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>1CA5AD2F4E2C70E</Val><Hash>l3VnSlJFJzWjP7C+EtTu+y+4/Q0=</Hash><Pid>81607-903-7099082-64893</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00174-043-907930-02-1033-7601.0000-0562016

    Installation ID: 016606637406597575881074789500326021496616583105621602

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 9VYVR

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 2/26/2016 2:02:14 PM

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: N/A

    HealthStatus: 0x0000000000000000

    Event Time Stamp: N/A

    ActiveX: Not Registered - 0x80040154

    Admin Service: Not Registered - 0x80040154

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: OgAAAAIABgABAAEAAAACAAAAAgABAAEAeqi4kgjwIhZ06n4IAIfq1D6O3pMYdi7akoq2DtYt1qXaIg==

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    Nvidia                   AWRDACPI

      FACP                                   Nvidia                   AWRDACPI

      SRAT                                    AMD                      HAMMER 

      MCFG                                 Nvidia                   AWRDACPI

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