New Win7 install will not do windows update ***FINALLY FIXED***

..I gave up on the OS and deleted and reformatted the drive (via the OS install).  Re-install the OS but this time completely disconnected from the web.  Loaded an old version of Nortons from a CD...

Two items in Installed Updates:

Hotfix for Microsoft Window (KB2534111)

Update for Microsoft Windows (KB976902)

Answer-by-number:

1. What installation media did you use to "reinstall the OS?"
2. When does your current Norton subscription (if any) expire?
3. Is Win7 32-bit or Win7 64-bit install now?  See http://support.microsoft.com/kb/827218
4. KB976902 is a Win7 SP1 prerequisite update. Are you running Windows 7 or Windows 7 Service Pack 1 (SP1) at the moment? See...

   • Which version of the Windows operating system am I running?

      http://windows.microsoft.com/en-us/windows/which-operating-system

============================================

You may obtain Microsoft-sponsored Premium (i.e., paid) Support via the Answer Desk => http://answerdesk.microsoftstore.com

I've deleted the updates that downloaded but failed to update.  Tried again overnight to update and ended up with 240 downloads most but not all failed to update.  Windows tried but ended up saying:

"Failure configurating Windows Update, Reverting changes, do not turn off your computer"

At that point, I gave up on the OS and deleted and reformatted the drive (via the OS install).  Re-install the OS but this time completely disconnected from the web.  Loaded an old version of Nortons from a CD (it's the only one I have from 2015).  When it was running, I made sure all the hardware in Device Manager was with proper drives and then connected to the web and updated Norton's so that it is up to date.  Next activated Windows (no problem), then hit the Windows Update button.  It's now been running for the last 4 hours and I intend to let it run for at least a day or more and see what happens.

I did check Update History and it looks like "Windows Update Agent 7.6.7600.320" loaded successfully by itself.

Two items in Installed Updates:

Hotfix for Microsoft Window (KB2534111)

Update for Microsoft Windows (KB976902)

Hoping for the best.  I really cannot improve on this...

Just going down the list of post here on this board, it's pretty clear that there is a fundamental problem with Win7 updates going on...

Here it is:

Diagnostic Report (1.9.0027.0):

---

Windows Validation Data-->

Validation Code: 0

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-BTYWF-M8C6F-9VYVR

Windows Product Key Hash: nlgcZeR2EB+QyNMjDWqz2ymomKQ=

Windows Product ID: 00359-OEM-8704394-07930

Windows Product ID Type: 3

Windows License Type: OEM System Builder

Windows OS version: 6.1.7601.2.00010300.1.0.003

ID: {AEC9F313-7B4E-433A-BA39-B79EC58AE067}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Home Premium

Architecture: 0x00000000

Build lab: 7601.win7sp1_gdr.130828-1532

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 100 Genuine

Microsoft Office Standard 2007 - 100 Genuine

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{AEC9F313-7B4E-433A-BA39-B79EC58AE067}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9VYVR</PKey><PID>00359-OEM-8704394-07930</PID><PIDType>3</PIDType><SID>S-1-5-21-3735251704-2779610574-2656875821</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-SLI DELUXE ACPI BIOS Revision 1011</Version><SMBIOSVersion major="2" minor="3"/><Date>20050602000000.000000+000</Date></BIOS><HWID>C4B73407018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>1CA5AD2F4E2C70E</Val><Hash>l3VnSlJFJzWjP7C+EtTu+y+4/Q0=</Hash><Pid>81607-903-7099082-64893</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition

Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00174-043-907930-02-1033-7601.0000-0562016

Installation ID: 016606637406597575881074789500326021496616583105621602

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: 9VYVR

License Status: Licensed

Remaining Windows rearm count: 3

Trusted time: 2/26/2016 2:02:14 PM

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: N/A

HealthStatus: 0x0000000000000000

Event Time Stamp: N/A

ActiveX: Not Registered - 0x80040154

Admin Service: Not Registered - 0x80040154

HealthStatus Bitmask Output:

HWID Data-->

HWID Hash Current: OgAAAAIABgABAAEAAAACAAAAAgABAAEAeqi4kgjwIhZ06n4IAIfq1D6O3pMYdi7akoq2DtYt1qXaIg==

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes, but no SLIC table

Windows marker version: N/A

OEMID and OEMTableID Consistent: N/A

BIOS Information:

ACPI Table Name           OEMID Value     OEMTableID Value

APIC                                    Nvidia                   AWRDACPI

FACP                                   Nvidia                   AWRDACPI

SRAT                                    AMD                      HAMMER 

MCFG                                 Nvidia                   AWRDACPI

I suggest you run the Microsoft Genuine Advantage Diagnostics Tool in normal mode (not safe mode) and copy and paste the results in a reply for further analysis:

http://go.microsoft.com/fwlink/?linkid=52012

Run the Tool and when it completes click the Copy button, open a text file like Word or Notepad and select Edit, Paste. You can paste directly into a reply here. Open a reply, right click and select Paste.