Display Dock for Continuum (Firmware)

Anonymous
2016-03-07T07:49:55+00:00

Display Dock doesn't appear in Gadgets on my Lumia 950, and I can't updated the dock with latest firmware. How do I fix this?

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Windows for home | Other | Devices and drivers

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  1. Anonymous
    2016-03-19T06:57:40+00:00

    Hi Nicola,

    We have sent you a private message requesting for logs which could help us in investigating the issue and assist you further. Kindly check the private message and reply to it.

    Hey, I am on the same version of the gadget app, and my display dock is on 4.0 and lastly my Lumia 950 xl is not on an insider build, it is on the latest regular build and I am having the same problem where when i connect my phone to the display dock, nothing is shown and it just cycles between connecting and disconnecting

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  2. Anonymous
    2016-03-17T17:04:53+00:00

    Hi Nicola,

    We have sent you a private message requesting for logs which could help us in investigating the issue and assist you further. Kindly check the private message and reply to it.

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  3. Anonymous
    2016-03-16T19:55:42+00:00

    Hi,

    1. The version of Gadget app is 4.2.170.0
    2. I tried to restart my phone; in addition I tried to soft-reset (volume down + power button for 10 seconds), but nothing changed. The issue is still present

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  4. Anonymous
    2016-03-16T19:39:12+00:00

    Nicola, if you don't mind we have a couple of questions for you to help us troubleshoot the issue you are experiencing with the Gadgets app:

    • What is the app's version number? You can find that in Gadgets > About this app.
    • Can you try restarting your phone (hold power, slide down screen, wait, then press power to restart) to see if that resolves the issue?

    Based on these answers we'll determine the next steps in getting this fixed. Thank you!

    -gino

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  5. Anonymous
    2016-03-13T18:15:46+00:00

    Hi Nicola de leso,

    That is interesting that you are seeing this on build 10586. I have followed up with the engineers working on the Gadgets app to see if this is a new issue. Will let you know what I find out. Thanks for your feedback!

    -gino

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