windows live mail error code 0x8007007A

Anonymous
2016-05-04T22:46:53+00:00

Can anyone help me with wlm error code 0x8007007A? I get this message whenever I try to send an email. Any help will be greatly appreciated.

   Nick (nickbo13)

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-09-22T22:29:43+00:00

error code 0x8007007A

I'm sorry that no satisfactory explanation of this error or resolution for it has been posted in this thread despite its age. This is most likely because the error is program-specific and independent of the operating system, so the question should have been asked in the program forum, not the one for a particular version of Windows. The original poster wasn't to know this, of course, but the moderators involved should have moved the question to the right place.

This error arises because you tried to send a message including a photo album. This feature no longer works as a result of changes at OneDrive, where the photo album would have been stored had the changes not taken place. This means that the message is now stuck in your outbox and may be preventing subsequent messages from being sent. The outbox is below the account folders in the folder pane:

Remove any unsent messages from the outbox, then compose a simple test message with a unique subject and send it to yourself. Post any new error message in your reply.  

You'll find some alternative suggestions for sharing pictures in this article: Avoid 'photo email' and send photos by email

The error has nothing to do with the account being used to send messages, so removing and re-adding this account will have no effect on it. Nor will repairing the installation, which ensures that all the program files are present and correct. There's nothing in the error message to suggest that there was anything wrong with them in the first place.

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  1. Anonymous
    2016-05-26T06:43:23+00:00

    I too went through steps suggested above.  Nothing worked.  My son figured out the problem for me finally!!  Do not go to your pictures folder to select pictures to send.  Go to your mail page and start an email.  Then select "insert", then click on the "attach file" paper clip.  THEN go to your pictures, select it/them, click "open" in that dialog box, then the box will disappear and you will be back in your email.  Where the paper clip is has opened into "photo album tools" with layouts of how you can arrange your pictures into an ALBUM.  Do not allow this to happen.  If your little jpg images change into an album, showing the pictures below the line, go back and click that paper clip again.  It will revert to the jpg image(s).  Then send your email and see if THAT doesn't work.  The reason it didn't work before, my son figures, is that SkyDrive, somehow connected to the email, is no longer a viable vehicle for sending the pictures. Somewhere it says SkyDrive has changed to OneDrive (or something like that).  I can't believe this huge problem has such a simple fix.

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  2. Anonymous
    2016-05-26T18:54:30+00:00

    Actually, you're describing the use of another feature, it doesn't solve the issue.

    There are indeed 2 distinct features in Windows Live Mail to send pictures

    1- sending pictures as usual file attachments. That's the feature you're describing. 

    2- publish a set of pictures as an album in OneDrive cloud. It's the features that doesn't work anymore.

    The drawbacks of the 1st feature are that (i) pictures are not automatically resized, (ii) some of your recipients will only be able to open image after image (no slideshow) and they will likely give up after the first ones (it depends on the mailer they use), (iii) your photos and albums are not stored on Internet (no easy share, no easy retrieval).

    Because of this issue, I'm now using another cloud storage service. And because the contextual "send to" is not working anymore, I'm thinking about using another mailer.

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  3. Anonymous
    2016-05-27T15:07:33+00:00

    Never mind Nick still having trouble with it just took longer to see the error and it just gave me a different error code now.

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  4. Anonymous
    2016-05-27T15:55:43+00:00

    Thank you for taking the time to let me know what you just discovered. I hope you can get your problem resolved. My problem keeps on getting worse everyday.

                                                      Nick

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