windows live mail error code 0x8007007A

Anonymous
2016-05-04T22:46:53+00:00

Can anyone help me with wlm error code 0x8007007A? I get this message whenever I try to send an email. Any help will be greatly appreciated.

   Nick (nickbo13)

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-09-22T22:29:43+00:00

error code 0x8007007A

I'm sorry that no satisfactory explanation of this error or resolution for it has been posted in this thread despite its age. This is most likely because the error is program-specific and independent of the operating system, so the question should have been asked in the program forum, not the one for a particular version of Windows. The original poster wasn't to know this, of course, but the moderators involved should have moved the question to the right place.

This error arises because you tried to send a message including a photo album. This feature no longer works as a result of changes at OneDrive, where the photo album would have been stored had the changes not taken place. This means that the message is now stuck in your outbox and may be preventing subsequent messages from being sent. The outbox is below the account folders in the folder pane:

Remove any unsent messages from the outbox, then compose a simple test message with a unique subject and send it to yourself. Post any new error message in your reply.  

You'll find some alternative suggestions for sharing pictures in this article: Avoid 'photo email' and send photos by email

The error has nothing to do with the account being used to send messages, so removing and re-adding this account will have no effect on it. Nor will repairing the installation, which ensures that all the program files are present and correct. There's nothing in the error message to suggest that there was anything wrong with them in the first place.

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  1. Anonymous
    2016-07-16T12:16:42+00:00

    Anne, thank you very much for trying to help me. I tfied your fix a few weeks ago and I'm still having problems. I find it hard to believe that Windows won't try to fix this, instead of hoping the users of their products can come up with a fix.

    Nick

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  2. Anonymous
    2016-07-15T22:30:06+00:00

    My problem started when I upgraded my Windows 7 to Windows 10. I do believe it had to do with the photo album feature. Haven't read through this entire thread, but hope that Nick found the solution he  needed, and glad you resolved yours, as well. I may have to stick to local email if I run into any more problems. Thank you. All the best, Anne

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  3. Anonymous
    2016-07-15T22:17:15+00:00

    Hi Anne,

    I figured that out too! I am wondering if this is happening because of the changes with Windows Live Mail 2012...

    All in all, I will just stop using my Microsoft email and stick to my local one.

    Thanks for your input.

    Jeanette

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  4. Anonymous
    2016-07-15T21:34:55+00:00

    Hello. Had the same issue and got an idea from reading some of the responses. I was not able to send messages either. I had a few messages pending in my outbox that had photo attachments (the album). I deleted those messages from my outbox entirely and then I was able to send and receive messages without a problem. Hope this helps you! Anne

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