windows live mail error code 0x8007007A

Anonymous
2016-05-04T22:46:53+00:00

Can anyone help me with wlm error code 0x8007007A? I get this message whenever I try to send an email. Any help will be greatly appreciated.

   Nick (nickbo13)

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-09-22T22:29:43+00:00

error code 0x8007007A

I'm sorry that no satisfactory explanation of this error or resolution for it has been posted in this thread despite its age. This is most likely because the error is program-specific and independent of the operating system, so the question should have been asked in the program forum, not the one for a particular version of Windows. The original poster wasn't to know this, of course, but the moderators involved should have moved the question to the right place.

This error arises because you tried to send a message including a photo album. This feature no longer works as a result of changes at OneDrive, where the photo album would have been stored had the changes not taken place. This means that the message is now stuck in your outbox and may be preventing subsequent messages from being sent. The outbox is below the account folders in the folder pane:

Remove any unsent messages from the outbox, then compose a simple test message with a unique subject and send it to yourself. Post any new error message in your reply.  

You'll find some alternative suggestions for sharing pictures in this article: Avoid 'photo email' and send photos by email

The error has nothing to do with the account being used to send messages, so removing and re-adding this account will have no effect on it. Nor will repairing the installation, which ensures that all the program files are present and correct. There's nothing in the error message to suggest that there was anything wrong with them in the first place.

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  1. Anonymous
    2016-05-17T15:14:28+00:00

    We cannot SEND e-mails!!!!   We can receive them.

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  2. Anonymous
    2016-05-11T13:57:07+00:00

    Hi,

    Thank you for the update on the issue.

    Let's follow below mentioned steps and check if that helps:

    Step 1: Disable Anti-virus software because it might be creating some software conflict.

    Important Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

    Step 2: Clean Boot

    A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. To know more, follow the article below:

    http://support.microsoft.com/kb/929135

    **Note:**After troubleshooting, refer to this section ‘How to reset the computer to start normally after clean boot troubleshooting’.

    Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

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  3. Anonymous
    2016-05-09T16:23:11+00:00

    Can anyone help me with wlm error code 0x8007007A?

    I get the same error code when sending e-mails from windows live.  The problem started after I successfully updated my Verizon e-mail account info.  I had a backlog of unsent e-mails which were sent as soon as I updated the settings, but after that I could not send a fresh e-mail. please help!

    Berta

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  4. Anonymous
    2016-05-05T19:42:09+00:00

    Hi Neha Gupta, thank you very much for your help, but both methods did not work. I could always receive emails, but not send emails. Whenever I try to send an email I get this error message:

    An unknown error has occurred

    server mail.twc.com

    windows live mail error ID, 0x8007007A

    protocol SMTP

    port 587

    secure (SSL) no

    This started on April 30 and i have been trying to get it fixed by talking with people on this community and with Time Warner Cable. I have windows 8.1 and my Dell computer is 10 months old. I have a super fast connection and have Norton anti-virus and Malware protections. I'm a disabled Vietnam veteran and I need to be able to send messages and photos. My hearing and vision is also bad, so I need my computer to communicate, because I am house bound. Thank you again for your help.

                                        Nick

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