update Window 7 Professional

Anonymous
2016-07-30T21:57:46+00:00

Only updates that include the 64 info in the title of the update are being allowed to successfully update. The code was 6BB, then changed to a #d one, but I didn't get that written down. I've tried the download of the Repair.bat as administrator and that didn't work. I've run

Troubleshooters that have come up and they think they've fixed everything, but still only a few updates can download. This has been true since February. I thought they were downloading as I've re-tried updating previously and eventually the update window will say "no new important updates"--but those still had failed...updater just seems to have given up on them.

Help! I bought this hard drive for $800 last year to replace the one with Vista that was always difficult. That plus the tech's hours make this an expensive mistake. Does anyone know how to fix this without reloading Win 7?

Ariele

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-08-09T23:41:08+00:00

    Cross your fingers & roll up your sleeves...

    ACTIONS

    [You will want to print these instructions for offline reference. IMPORTANT => DON'T SKIP ANY STEP & perform all Steps in one, uninterrupted session!  If a Step says to reboot,reboot!]

    1. Right-click on the following link, select SAVE TARGET AS... & download the McAfee Consumer Products Removal Tool, saving it to your desktop: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
    2. Close all open applications (i.e., anything with an icon on the taskbar).
    3. Right-click on the file you saved in Step #1 above and select Run as Administrator to run the McAfee utility. Don't TOUCH your keyboard until the run completes, then reboot again.
    4. Re-assert Internet Explorer as the default Browser in the CUSTOM (<=important!) section of Set Program Access and Computer Defaults. [1]
    5. Reset Internet Explorer per the instructions on this page => http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings

        Note=> For optimal results, check the Delete personal settings option.

    1. Re-enable Windows Update - you may choose any of the 3 options available (i.e., Automatic; Download but notify; Notify only).
    2. Download/run the automated Windows Update troubleshooter from start to finish, then reboot again. [2]
    3. Run a manual check for updates & see if any/all updates offered (e.g, KB3175443; KB3178034; KB3177725; KB3114442; KB3114893; KB3115465) will successfully install now.

       • HOW TO run a manual check for updates

         https://support.microsoft.com/en-us/kb/3067639

    1. Reply to this post with a status report.

    Good luck!

    =====================================================

    [1] After we've finished this thread, feel free to reassert Firefox as the default, if you wish.

    [2] Full Disclosure: Running the troubleshooter will delete your Update History but not the list of Installed Updates.

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  2. Anonymous
    2016-08-10T00:19:26+00:00

    PA Bear:

    Had a previous bad experience with McAfee...getting their prompts to buy new coverage after it had been bought could not be removed...a nightmare.

    Is this no longer a problem with McAfee?

    Thank you...I'll wait to do the process until I get your answer to that.

    Thanks for sticking with me.

    Ariele

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  3. Anonymous
    2016-08-10T00:55:51+00:00

    Running the McAfee Consumer Products Removal Tool does not install a McAfee application - it rids your system of the "leftovers" from the Dell-preinstalled McAfee free-trialware.

    Tip: Just run the removal tool.  Ignore any errors and the log it creates.

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  4. Anonymous
    2016-08-10T01:25:26+00:00

    PA Bear: Thank you. Will do. Ariele

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  5. Anonymous
    2016-08-10T05:03:12+00:00

    Very good.

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