update Window 7 Professional

Anonymous
2016-07-30T21:57:46+00:00

Only updates that include the 64 info in the title of the update are being allowed to successfully update. The code was 6BB, then changed to a #d one, but I didn't get that written down. I've tried the download of the Repair.bat as administrator and that didn't work. I've run

Troubleshooters that have come up and they think they've fixed everything, but still only a few updates can download. This has been true since February. I thought they were downloading as I've re-tried updating previously and eventually the update window will say "no new important updates"--but those still had failed...updater just seems to have given up on them.

Help! I bought this hard drive for $800 last year to replace the one with Vista that was always difficult. That plus the tech's hours make this an expensive mistake. Does anyone know how to fix this without reloading Win 7?

Ariele

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

77 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2016-08-16T17:26:37+00:00

    See the Repair Office 2007 Installation section (ignoring the Run Office Diagnostics section directly beneath it) on this page => http://www.slipstick.com/tutorial/repair-office-2010-2007-2003-installations/

    In short: Control Panel | Programs | Programs and Features | Uninstall a program | select Office 2007 | select Change | select Repair

    Is that what you did or...?

    
What "maneuvering" did the tech have to do? It could be the cause of your problem.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-08-16T06:32:38+00:00

    PA Bear:

    https://support.microsoft.com/en-us/kb/924614  and the how-to geek one

    Both sent me to the MS Office Diagnostics on my Start menu.

    I'm afraid of using the slipstick one as the tech who installed told me he'd had to do some "maneuvering" to get my Outlook to stay the same & it's important in my work to keep that the same.

    Ariele

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-08-16T05:28:19+00:00

    Which "Diagnostics" did you run?

    =========================================

    Tutorial: How to repair your install of Office 2007

    http://www.slipstick.com/tutorial/repair-office-outlook-installation/

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-08-16T01:41:17+00:00

    PA Bear:

    1. no other Defender updates offered, 14 refusing to install, all MS Office 2007
    2. Ran Diagnostics--no problems seen.

    Ariele

    Was this answer helpful?

    0 comments
  5. Anonymous
    2016-08-15T21:07:57+00:00
    1. No
    2. No, Windows Firewall is OFF!

    3 & 4) Error # 6BB

    1. Yes, that's correct

    Are Defender Definitions updates (KB915597) still being offered when you run manual checks for updates?

    IN RE the Office 2007 updates => You might see if the remaining security-related updates successfully install after running a "Detect & Repair" => https://support.microsoft.com/en-us/kb/924614

    Related => http://www.howtogeek.com/howto/microsoft-office/detect-and-repair-applications-in-microsoft-office-2007/ & https://support.office.com/en-us/article/Diagnose-and-repair-crashing-Office-programs-by-using-Office-Diagnostics-79da9853-439c-47fe-826d-ef678d3f726e

    Was this answer helpful?

    0 comments