This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Only updates that include the 64 info in the title of the update are being allowed to successfully update. The code was 6BB, then changed to a #d one, but I didn't get that written down. I've tried the download of the Repair.bat as administrator and that didn't work. I've run
Troubleshooters that have come up and they think they've fixed everything, but still only a few updates can download. This has been true since February. I thought they were downloading as I've re-tried updating previously and eventually the update window will say "no new important updates"--but those still had failed...updater just seems to have given up on them.
Help! I bought this hard drive for $800 last year to replace the one with Vista that was always difficult. That plus the tech's hours make this an expensive mistake. Does anyone know how to fix this without reloading Win 7?
Ariele
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
TZ--thx for hanging in
I have no "extract all" option when I right click--what option should I use?
I put it on desktop and it doesn't offer the option to run as administrator.
I do already have a Reset_Windows_Update_Full icon on my desktop that I tried as "run as administrator" which didn't change the problem.
Ariele
Yea you can use google or bing search for each KB# and will see a M$ article for the update
Just follow the download link and download and manually install them.
The most relevant for you might be this one
https://support.microsoft.com/en-us/kb/3179573
In a perfect world they would come to you
I believe I already suggested the windows update service reset utility and you didn't want to do it
Here it is again if you changed your mind and want to give it a go
Try using this to reset the update system it's very good,
Use Option 2 on the list after right clicking it and select run as administrator
https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc
Download it to your downloads folder
Right click it and select Extract all to the downloads folder.
Then right click ResetWUEng and select run as administrator
Follow the rest of the prompts
Press any key to continue
Type 2 for that Option on the list and the Enter key to reset update services..
Press y for Yes and then the Enter key I believe twice
After it has completed
Type 15 for that option and the Enter key to restart the machine.
Should say will restart in 60 seconds save your work.... press any key to continue.
After restart go to windows updates and manually check for updates shouldn't take a few minutes.
ThrashZone:
Is there somewhere I can request those specific Win 7 x64 updates? I don't have any you have listed in my installed updates.
Thanks for suggestions on windows updates settings.
Ariele
activation key on that link says not for refurbished computers
Thanks for the change suggestions on updates, made those.
I don't have any of the updates for Win 7 x64 that you show.
Can I request specific ones somewhere?
Ariele
PA Bear:
Microsoft Office Enterprise 2007 will not allow me to select "Change" in Programs & Features
Yes, security updates.
Is it possible that this is being caused by Kaspersky interfering with security updates?
Ariele
