update Window 7 Professional

Anonymous
2016-07-30T21:57:46+00:00

Only updates that include the 64 info in the title of the update are being allowed to successfully update. The code was 6BB, then changed to a #d one, but I didn't get that written down. I've tried the download of the Repair.bat as administrator and that didn't work. I've run

Troubleshooters that have come up and they think they've fixed everything, but still only a few updates can download. This has been true since February. I thought they were downloading as I've re-tried updating previously and eventually the update window will say "no new important updates"--but those still had failed...updater just seems to have given up on them.

Help! I bought this hard drive for $800 last year to replace the one with Vista that was always difficult. That plus the tech's hours make this an expensive mistake. Does anyone know how to fix this without reloading Win 7?

Ariele

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

77 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2016-08-04T23:10:52+00:00

    [withdrawn]

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-08-04T22:37:07+00:00

       Thrashdrive   

    There is no such user.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-08-04T22:32:15+00:00

    Still waiting for ThrashZoneand/or ElderN to chime in here since you followed their suggestions.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-08-04T17:19:54+00:00
    1. No
    2. 1/12/2016
    3. Kaspersky Internet Security 2015
    4. Seattle Computers installed the remaining Kaspersky days of my subscription. Not sure why it doesn't show 3/11/15.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2016-08-04T06:04:57+00:00

    Let's see what ThrashZone and ElderN have to say about this before I suggest anything further.

    Meanwhile...

    1. Does the Win7 disk say "DELL" or OEM on it or...?
    2. When (exact date) was KB3114541 installed according to Installed Updates(not Update History)?
    3. What Kaspersky application was installed before you installed Kaspersky Internet Security 2016 in January of this year?
    4. Did you install the previous Kaspersky application or did Seattle Computers install it for you?
    • If you upgraded Kaspersky Internet Security 2015 to Kaspersky Internet Security 2016, we wouldn't expect to see Kaspersky's program folder to have a Created date of 13 January 2016. If you've always had a Kaspersky application installed since you purchased the refurbished computer, we'd expect the folder to have a Created date of 03 November 2015 (the day you purchased the computer).

    Was this answer helpful?

    0 comments