update Window 7 Professional

Anonymous
2016-07-30T21:57:46+00:00

Only updates that include the 64 info in the title of the update are being allowed to successfully update. The code was 6BB, then changed to a #d one, but I didn't get that written down. I've tried the download of the Repair.bat as administrator and that didn't work. I've run

Troubleshooters that have come up and they think they've fixed everything, but still only a few updates can download. This has been true since February. I thought they were downloading as I've re-tried updating previously and eventually the update window will say "no new important updates"--but those still had failed...updater just seems to have given up on them.

Help! I bought this hard drive for $800 last year to replace the one with Vista that was always difficult. That plus the tech's hours make this an expensive mistake. Does anyone know how to fix this without reloading Win 7?

Ariele

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-08-09T23:20:02+00:00

    PA Bear:

    1. November 3, 2015
    2. No Office 2007 disk was provided AND the only updates that are failing have Microsoft Office in their names.
    3. Yes Windows updates still in Never allow.

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  2. Anonymous
    2016-08-09T17:27:35+00:00

    Answer-by-number:

    Q: When (approx. date) did you purchase the refurbished Dell computer?

    A: 11/03/15

    1. Does "11/03/15" mean 11 March 2015 or 03 November 2015?

    Q: How or from whom did you obtain the Office 2007 installation disk?

    A: Office 2007 was already installed on the refurbished computer when I bought it.

    1. Did Seattle Computers also provide you with an Office 2007 disk?
    2. Is Windows Update (i.e., automatic updates) still disabled/turned off?

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  3. Anonymous
    2016-08-09T15:40:02+00:00

    ThrashZone--Doing my best. I've followed every instruction I've been given or seen given to others.

    I'm now asking PA Bear for his advice.

    Ariele

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  4. Anonymous
    2016-08-09T15:37:46+00:00

    PA Bear--to you. Ariele

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  5. Anonymous
    2016-08-09T04:33:28+00:00

    Sure. I just thought your comment to respond to the messages from others meant no more you...I await your words of wisdom.

    Are you replying to ThrashZone or to me?

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