update Window 7 Professional

Anonymous
2016-07-30T21:57:46+00:00

Only updates that include the 64 info in the title of the update are being allowed to successfully update. The code was 6BB, then changed to a #d one, but I didn't get that written down. I've tried the download of the Repair.bat as administrator and that didn't work. I've run

Troubleshooters that have come up and they think they've fixed everything, but still only a few updates can download. This has been true since February. I thought they were downloading as I've re-tried updating previously and eventually the update window will say "no new important updates"--but those still had failed...updater just seems to have given up on them.

Help! I bought this hard drive for $800 last year to replace the one with Vista that was always difficult. That plus the tech's hours make this an expensive mistake. Does anyone know how to fix this without reloading Win 7?

Ariele

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-08-14T11:22:15+00:00

    PA Bear:

    Thanks for all the tips. I had completed 1-6 and with the new tutorial completed the download of option #3.

    It did wipe the update history.

    I already had in my installed updates KB3176443, KB3178034, and KB3177725, done 8/11/16.

    After completing option #3: The manual update suggested one optional and 15 important updates.

    All of these downloaded (that's what has been happening--never a download issue)

    But only 3 installed: the optional and 2 of the important ones.

    ALL of the failed installs were MS office updates.

    However, one of the successful updates WAS an MS Office update: KB3114442.

    The other important update that installed successfully was Windows Defender.

    I attempted the install of the failed updates and they all failed again. I still don't have 2 of your listed updates which were part of the failed group: KB3114893 & KB3115465.

    So, I've completed your 1-9 list but still having only a few updates that install.

    Other ideas?

    Ariele

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  2. Anonymous
    2016-08-13T00:21:20+00:00

    Sorry, but I'm not surprised. Microsoft's been "rearranging the deck chairs" again & things are still pretty scr3wed up IMHO. [The original Windows Update troubleshooter was "disappeared" from all English-US KB articles, etc., but not from at least one German-language KB. Go figure.]

    That being said and assuming you've completed Steps #1 thru #6 by now, try Option 3 in this tutorial instead => http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

    ...then run a manual check for updates, etc., etc.

    Again, good luck!

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  3. Anonymous
    2016-08-11T23:54:36+00:00

    PA Bear: Windows Update troubleshooter gave me this message: An error occurred while troubleshooting--a problem is preventing the troubleshooter from starting.

    Package ID: WindowsUpdateDiagnostic

    Path: Unknown

    Error Code: 0x8007002

    Source: Engine

    User: WINDOWS-1AGQD1O\Ariele

    Context: Restricted

    I attempted "Open With" Explorer, but nothing.

    The file could be downloaded but not Saved or Opened.

    Sheesh!

    Any ideas?

    Ariele

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  4. Anonymous
    2016-08-11T21:59:34+00:00

    Attempted the list you gave me but the right click on the mcafee.com link turns up NO McAfee Consumer Products Removal Tool...

    Try just clicking on the link using Internet Explorer (ideally). If all is well with your computer, IE11's Download Manager should appear asking if you want to Run or Save the file (i.e., MCPR.EXE). Choose the SAVE option.

    No point in doing any of the other steps if you haven't downloaded the removal tool.

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  5. Anonymous
    2016-08-11T01:13:24+00:00

    PA Bear:

    Attempted the list you gave me but the right click on the mcafee.com link turns up NO McAfee Consumer Products Removal Tool. There's Kaspersky, Kindle, Firefox, Adobe, etc BUT NO McAfee.

    Please advise--Should I go to the instructions AFTER that and do them? Or does this mean none of the rest of them are relevant?

    Thank you and sorry that one didn't show up!

    Ariele

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