update Window 7 Professional

Anonymous
2016-07-30T21:57:46+00:00

Only updates that include the 64 info in the title of the update are being allowed to successfully update. The code was 6BB, then changed to a #d one, but I didn't get that written down. I've tried the download of the Repair.bat as administrator and that didn't work. I've run

Troubleshooters that have come up and they think they've fixed everything, but still only a few updates can download. This has been true since February. I thought they were downloading as I've re-tried updating previously and eventually the update window will say "no new important updates"--but those still had failed...updater just seems to have given up on them.

Help! I bought this hard drive for $800 last year to replace the one with Vista that was always difficult. That plus the tech's hours make this an expensive mistake. Does anyone know how to fix this without reloading Win 7?

Ariele

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-08-01T18:05:28+00:00

    Thanks for your response:

    Windows 7 was pre-installed on the new Dell. I was given a disk with it & assume that was used.

    Maybe I'm just not knowledgeable enough about what some of these terms mean.

    Internet Explorer is 11 (11.09600.18376  11.0.33  KB3170106)

    The old Dell with Vista is retired. I was told it was on it's last legs.

    (I have changed the settings to "never allow updates" since someone suggested that.)

    I've gotten 24 messages from the community and trying not to just try everything that I'm hearing to do for this.

    Thank you for sticking with me.

    Ariele

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  2. Anonymous
    2016-07-31T01:23:49+00:00

    The error code I'm getting is 80246007.

    When I installed the https://support.microsoft.com/en-us/kb/3020369,

    as just recommended by another person on MS community, the only change was that update said Never for the "most recent updates."

    https://support.microsoft.com/en-us/kb/916251

    Although the trouble shooter is usually useless.

    Did you remember to change your windows update settings to Never check for updates and save and Restart the machine ???

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=58701c5e-3de8-46ce-b52e-d4c0e053bbfd)

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=4d42e9cb-33e6-4428-9ab3-53ca2dfc5cb8)

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  4. Anonymous
    2016-07-30T22:28:14+00:00

    Troubleshooters that have come up and they think they've fixed everything, but still only a few updates can download. This has been true since February...I bought this hard drive for $800 last year to replace the one with Vista...

    You replaced the HDD last year, is that correct?

    How did you install Windows 7 on the new HDD?

    Is Windows 7 Service Pack 64-bit or 32-bit installed?

    Is Internet Explorer 8 (IE8), IE9, IE10 or IE 11 installed?

    
Help us help you:

    • What information to post in the Windows Update forum  

       [http://answers.microsoft.com/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395](http://answers.microsoft.com/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395) 

Also see...

    • Suggestions for asking a question in help forums   

       [http://support.microsoft.com/kb/555375](http://support.microsoft.com/kb/555375)

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  5. Anonymous
    2016-07-30T22:22:00+00:00

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