High CPU and memory usage when use Flash Player and images-heavy sites in all browsers or when I download files

Anonymous
2016-05-29T10:02:19+00:00

Hello! From long ago I have issues with high CPU and memory usage when use Flash Player and images-heavy sites or when I download files. The issues happen in Mozilla, Opera, Opera Beta and Chrome. Also when I use fractals rendering software. CPU usage becomes as high that my PC start sounding like a helicopter. Here are some sites I cannot use for that reason (digital design related):

https://www.sumopaint.com/home/#app

http://weavesilk.com/

And this TV site:

http://www.hotstar.com/tv/diya-aur-baati-hum/81/episodes/81/9993

Even if I chose an interactive theme/appearance in Opera Beta (like Star Wars) CPU usage goes wild because Flash Player .

I asked some buddies and they don't have such issues with Sumo and Silk. I checked my anti-vir and it doesn't block anything Adobe or image related. My firewall doesn't block anything too. I posted my question in Adobe Community too (because Flash Player) but still got no reply.

My graphic driver is up to date. Pagefile size is also ok, set min and max to 1.5x of the RAM.

My Hardware and Environment details:

Windows 8.1 (upgraded from Windows 8)

RAM: 4 GB (3.88 Usable)

Intel Celeron CPU G540 2.50 GHz

64-bit OS, x64-based processor

I can't attach my DxDiag.txt file and I'm not sure if it is safe to paste it's content here due to publicly of my post.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-06-03T14:39:17+00:00

Hello,

Thank you for updating on the issue.

Did you try upgrading to Windows 10 after running DISM commands successfully?

You may also create Windows 10 installation media using this link and then try to upgrade to Windows 10.

Refer:

https://www.microsoft.com/en-us/software-download/windows10

I hope this information helps.

Thank you

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  1. Anonymous
    2016-05-30T03:38:26+00:00

    Hello,

    I would like to know some information about the issue so that we could help you better.

    1. Did you make any hardware or software changes to your computer prior to the issue?
    2. Does the issue occur in Internet explorer?

    I appreciate you for providing details about the issue and your efforts towards resolving it.

    I also realize the inconvenience you are experiencing due to high CPU usage issue. I will certainly help you.

    This issue may occur if the browser or flash player is out of date or corrupt browser add-ons.

    I would suggest you to update all browsers including Mozilla Firefox, Opera and Google Chrome. Please also install latest version of Flash player.

    Refer these links:

    https://get.adobe.com/flashplayer/

    http://www.opera.com/download

    https://www.google.com/chrome/browser/

    Please also use steps provided in this article and check.

    Refer:

    Firefox uses too many CPU resources - How to fix

    https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

    Please also install latest available Windows updates and check the issue.

    Refer:

    http://windows.microsoft.com/en-us/windows-8/windows-update-faq

    I hope this information helps.

    Please reply with required information and do let us know if you need any further assistance.

    Thank you

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