xbox one controller crash

Anonymous

Hello everyone i have a question regarding the xbox one controller on pc.

everything was working just fine till an hour ago.

when i play a game (ex assassin's creed 4) i can play it no problem with the xbox one controller. when i quit the game and go back to desktop, everything is still fine. as soon as i disconnect my xbox one controller the whole system crashes. nothing responds. when i press ctrl alt delete mouse responds but when pointer moves i can hear a beeping sound from my tv speekers.... and i have to force the computer off cause it won't shut down.

another problem i have is when playing tales from the borderlands. if i play with keyboard and mouse i get fps = 60. as soon as i launch the game with xbox controller my fps drop between 4-25 and the game gets super laggy.

the same problem occurs if i use the controller with wire or with the wireless adapter.

didn't have any problem till just an hour ago.

i'm thinking of formatting the pc cause it's driving me nuts.

any1 has a solution.

for the record i uninstalled the drivers from device manager. both wireless adapter and xbox controller. i had to deconnect the xbox controller to uninstalled cause if i kept it plugged the pc would still freeze.

thx for help

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

The KB3140743 update for Windows 10 molested xinputhid.sys which is the Xinput driver. Try uninstall KB3140743 and see if it helps.

0 comments

47 additional answers

Anonymous

2016-04-07T23:30:57+00:00

This isn't just a nvidia issue I have amd radeon and am having the same issues.
Was this answer helpful?

0 comments No comments
Anonymous

2016-04-12T20:39:05+00:00

Windows 10 was updated today:

April 12, 2016 — KB3147458 (OS Build 10586.218)

More info here:

https://support.microsoft.com/en-us/kb/3147458

http://windows.microsoft.com/en-us/windows-10/update-history-windows-10

It looks like they finally fixed the controller issue! It's a bit strange that the update does not specifically mention it, but maybe it's related to this correction: Fixed issue with connectivity of USB devices until OS restart.
Was this answer helpful?

0 comments No comments
Anonymous

2016-04-23T18:28:17+00:00

I will just let everyone know there is a simple solution to this if people have not found it out already.

Go Device Manager - Xbox Peripherals - Right click on Xbox one controller - Properties - Drivers - Update Driver - Browse my computer for driver software - Let me pick from a list of device drivers on my computer - "Xbox One Controller" is the one you need to re-install.

Of course this only works if the update screwed it over.
Was this answer helpful?

0 comments No comments
Anonymous

2016-05-07T11:38:12+00:00

Windows 10 was updated today:

April 12, 2016 — KB3147458 (OS Build 10586.218)

More info here:

https://support.microsoft.com/en-us/kb/3147458

http://windows.microsoft.com/en-us/windows-10/update-history-windows-10

It looks like they finally fixed the controller issue! It's a bit strange that the update does not specifically mention it, but maybe it's related to this correction: Fixed issue with connectivity of USB devices until OS restart.

Ok just installed KB3147458 today. I'll test it and give a response soon. I solved the problem by deinstalling and hiding a Windows Update before (don't know the exact update anymore) but got back the issue yesterday (bit weird).

Microsoft Tool for hiding Windows Updates: http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab
Was this answer helpful?

0 comments No comments