xbox one controller crash

Anonymous
2016-03-04T04:40:21+00:00

Hello everyone i have a question regarding the xbox one controller on pc.

everything was working just fine till an hour ago.

when i play a game (ex assassin's creed 4) i can play it no problem with the xbox one controller. when i quit the game and go back to desktop, everything is still fine. as soon as i disconnect my xbox one controller the whole system crashes. nothing responds. when i press ctrl alt delete mouse responds but when pointer moves i can hear a beeping sound from my tv speekers.... and i have to force the computer off cause it won't shut down.

another problem i have is when playing tales from the borderlands. if i play with keyboard and mouse i get fps = 60. as soon as i launch the game with xbox controller my fps drop between 4-25 and the game gets super laggy.

the same problem occurs if i use the controller with wire or with the wireless adapter.

didn't have any problem till just an hour ago. 

i'm thinking of formatting the pc cause it's driving me nuts.

any1 has a solution.

for the record i uninstalled the drivers from device manager. both wireless adapter and xbox controller. i had to deconnect the xbox controller to uninstalled cause if i kept it plugged the pc would still freeze.

thx for help

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-03-05T04:12:55+00:00

The KB3140743 update for Windows 10 molested xinputhid.sys which is the Xinput driver. Try uninstall KB3140743 and see if it helps.

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  1. Anonymous
    2016-03-21T21:23:12+00:00

    Are u using xbox 360 or xbox one cont?

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  2. Anonymous
    2016-03-21T17:41:49+00:00

    I too experienced the same thing yesterday and I found a work-around until it is fixed!

    1: leave your wireless adapter plugged in but your controller off.

    2: go here and download the windows 7/8 driver: https://www.microsoft.com/hardware/en-ca/d/xbox-360-controller-for-windows

    3: extract the files somewhere easy to find, ie: desktop.

    4: open device manager and goto the xbox 360 wireless receiver at the bottom, open properties

    5: manually "update" to the older driver you just downloaded(it may even be present already from a previous install dated 2009).

    6: follow all prompts and then reboot.

    you should be good to go after that. some people may be able to just do step 5if they already had those drivers installed.

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  3. Anonymous
    2016-03-15T02:23:10+00:00

    THIS X 100000000000000

    ENDEREP12 YOU ARE A JEDI MASTER.

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  4. Anonymous
    2016-03-15T02:14:40+00:00

    I have the EXACT TO THE T same problem and I have an AMD gpu. THIS IS NOT CLIENT RELATED< THIS IS A MICROSOFT DRIVER ISSUE. Microsoft should have this fixed by the next update.

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