Hi Pallav,
Thank u.. It's working..😊
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Hello,
I have been fidgeting with Windows Device Recovery Tool (WDRT) since the day I started installing Insider builds on my phone. It's a very useful software and saved a lot of phones but unfortunately for the last few days it was giving me trouble. Every time I tried using it, the package download would stop midway and throw an error "Please check if proxy settings are correct and click 'Try again'." This made me search the forums, try all given solutions and whatnot but nothing helped. Only today did I solve it and now it is all fine. While searching through the forums, I found that none of the solutions helped anybody and so I am going to post the solution in case anyone faces the same problem and gets stuck.
Update 1.
There seems to be some issues after the recent upgrade to the software. Just re-install it and it should start working again.
Update 2.
If the above solution still doesn't work and WDRT fails to flash your phone, try the steps given below. WARNING!: This may void the warranty of your phone and if you want to stay on the safe side, visit your nearest service centre or try WDRT on another PC.
"cd C:\Program Files\Microsoft Care Suite\Windows Device Recovery Tool" for 32bit PC.
Remove the quotes and post the rest of the command line as it is.
As a reminder, always download all available WDRT updates. I'll be adding more solutions for problems to WDRT and if you face some issues using WDRT, drop a reply here.
Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Pallav,
Thank u.. It's working..😊
hey please tell me how to add wdrt file there is no showing any file of this name there
What error code are you getting? Send a screenshot please.
Hi Pallav,
I tried the above fix for WDRT, but i am still getting the same error. It shows
THERE WAS A PROBLEM WHILE DOWNLOADING THE SOFTWARE PACKAGE.
Please check if proxy settings are correct and click try again.
Details
Says downlaoding prod ffu failed.
( I am running it on windows 10)
Any other solutions?
Thanks
Open internet explorer and see if proxy settings are enabled or not. Disable them and clear all Internet history. Also open whatever antivirus and firewall you have and add the wdrt file to the exception list.