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Try uninstalling WDRT and rebooting PC and then reinstall WDRT again. It should show up in the list and then add it as an exception in the firewall.
Also are you using any other antivirus/firewall?
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Hello,
I have been fidgeting with Windows Device Recovery Tool (WDRT) since the day I started installing Insider builds on my phone. It's a very useful software and saved a lot of phones but unfortunately for the last few days it was giving me trouble. Every time I tried using it, the package download would stop midway and throw an error "Please check if proxy settings are correct and click 'Try again'." This made me search the forums, try all given solutions and whatnot but nothing helped. Only today did I solve it and now it is all fine. While searching through the forums, I found that none of the solutions helped anybody and so I am going to post the solution in case anyone faces the same problem and gets stuck.
Update 1.
There seems to be some issues after the recent upgrade to the software. Just re-install it and it should start working again.
Update 2.
If the above solution still doesn't work and WDRT fails to flash your phone, try the steps given below. WARNING!: This may void the warranty of your phone and if you want to stay on the safe side, visit your nearest service centre or try WDRT on another PC.
"cd C:\Program Files\Microsoft Care Suite\Windows Device Recovery Tool" for 32bit PC.
Remove the quotes and post the rest of the command line as it is.
As a reminder, always download all available WDRT updates. I'll be adding more solutions for problems to WDRT and if you face some issues using WDRT, drop a reply here.
Thanks.
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Are you logged in as an administrator?
Try uninstalling WDRT and rebooting PC and then reinstall WDRT again. It should show up in the list and then add it as an exception in the firewall.
Also are you using any other antivirus/firewall?
thanks for the reply, I've already installed WDRT but unable to locate the file to add it in "Allow another app"
so I've disabled firewall and deleted all internet history and tried to downgrade to WIN 8.1 from WIN 10, facing the same issue "PROXY SETTINGS", I've tried in another PC as well.
You can download the WDRT from this link-
Hi,
I'm unable to find the WDRT file, could you plz help me out in configuring the settings as I need to roll back to WIN 8.1 , win 10 is so annoying.
If you have followed the above steps, WDRT should work fine. Do you have any other antivirus/firewall installed on your computer? If so, add WDRT to its exception list too.