Qualcomm Atheros AR3012 Bluetooth not working in Windows 10

Anonymous
2016-07-18T04:46:58+00:00

Qualcomm Athereos AR3012 Bluetooth disabled by Windows 10  need driver or replacement hardware to look for

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-06-19T20:24:49+00:00

Here is how I made the AR3012 working again on Windows 10 20H1.

  1. remove AR3012 & its drivers completely from 20H1, later let 20H1 detect it as Generic Bluetooth Radio.
  2. download Qualcomm driver v10.0.1.15 from Microsoft Catalog website, install this driver via driver upgrade.
  3. after v10.0.1.15 being installed, you might see additional device named in "Bluetooth LE" as the one in the Kirill's figure.
  4. try to connect any BT device you couldn't connect after upgrading to 20H1, make sure the AR3012 really WORKS.
  5. then download any Qualcomm driver v10.0.3.x (as Kirill mentioned, the newest one is v10.0.3.22, or let Windows Update do it later), upgrade  the driver of AR3012 again with this one.

Notice: NEVER uninstall the v10.0.1.15 while/after upgrading to v10.0.3.x, or the AR3012 will fail again after reboot.

Microsoft Generic Bluetooth Driver -> Qualcomm BT driver v10.0.1.15 -> Qualcomm BT driver v10.0.3.x,

if you did followed the steps, your AR3012 should be working as usual, even after reboot. 

Qualcomm Atheros Communications - Bluetooth - 10.0.1.15 (x64)

Qualcomm Atheros Communications - Bluetooth - 10.0.3.22 (x64)

I guess the "Bluetooth LE" is the critical point of this issue.

(I DID hate the crappy W10...... what's M$ doing now? let users recall how windows unstable in 1990s? )

NOTE by MELERIX: by the way, as it is an older driver, it does not support the new Windows 10 shutdown mode called fast startup*, so every time you shut down Windows and then restart it, the device appears with an error, so you have to* disable the fast startup of Windows 10*, in the power options of the control panel.*

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  1. Anonymous
    2021-01-19T00:21:50+00:00

    Finally i found the way to get my headphones to be discovered by Bluetooth in Windows 10. 

    1. Uninstall Bluetooth AR3012 from device manager.
    2. Download atheros driver for AR3012 Windows 7 (64bit) from here:

    https://www.atherosdrivers.com/atheros-bluetooth-drivers-AR3012-windows7-64bit-download-8-0-1-305.html

    1. Install 32 bit (win732.exe) or 64 bit (win764.exe) depending on your system.
    2. Hope it works for you guys

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  2. Anonymous
    2021-01-14T10:54:31+00:00

    Thx Manuel_1971, this does not solve my issue which I have mentioned in this post. 

    I would appreciate everyone to read this issue and help me out. Link given below.

    https://answers.microsoft.com/en-us/windows/forum/all/bluetooth-toggle-disappears-when-laptop-is-powered/3844b751-5f66-4724-97b0-2bf39f247c03

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  3. Reza-Ameri 45,891 Reputation points Volunteer Moderator
    2021-01-12T17:27:07+00:00

    In this case, make sure report it through Feedback Hub app.

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  4. Anonymous
    2021-01-11T17:56:11+00:00

    I had already checked the drivers and they where up to date and apparently fine. 

    Thank you all the same.

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