Qualcomm Atheros AR3012 Bluetooth not working in Windows 10

Anonymous
2016-07-18T04:46:58+00:00

Qualcomm Athereos AR3012 Bluetooth disabled by Windows 10  need driver or replacement hardware to look for

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2020-06-19T20:24:49+00:00

Here is how I made the AR3012 working again on Windows 10 20H1.

  1. remove AR3012 & its drivers completely from 20H1, later let 20H1 detect it as Generic Bluetooth Radio.
  2. download Qualcomm driver v10.0.1.15 from Microsoft Catalog website, install this driver via driver upgrade.
  3. after v10.0.1.15 being installed, you might see additional device named in "Bluetooth LE" as the one in the Kirill's figure.
  4. try to connect any BT device you couldn't connect after upgrading to 20H1, make sure the AR3012 really WORKS.
  5. then download any Qualcomm driver v10.0.3.x (as Kirill mentioned, the newest one is v10.0.3.22, or let Windows Update do it later), upgrade  the driver of AR3012 again with this one.

Notice: NEVER uninstall the v10.0.1.15 while/after upgrading to v10.0.3.x, or the AR3012 will fail again after reboot.

Microsoft Generic Bluetooth Driver -> Qualcomm BT driver v10.0.1.15 -> Qualcomm BT driver v10.0.3.x,

if you did followed the steps, your AR3012 should be working as usual, even after reboot. 

Qualcomm Atheros Communications - Bluetooth - 10.0.1.15 (x64)

Qualcomm Atheros Communications - Bluetooth - 10.0.3.22 (x64)

I guess the "Bluetooth LE" is the critical point of this issue.

(I DID hate the crappy W10...... what's M$ doing now? let users recall how windows unstable in 1990s? )

NOTE by MELERIX: by the way, as it is an older driver, it does not support the new Windows 10 shutdown mode called fast startup*, so every time you shut down Windows and then restart it, the device appears with an error, so you have to* disable the fast startup of Windows 10*, in the power options of the control panel.*

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  1. Anonymous
    2019-10-29T11:59:21+00:00

    I found it! 

    In case someone else will be looking for it:

    1. Right-click on the device in "Device Manager".
    2. Click "Update driver" in the context menu.
    3. Click "Browse my computer for driver software".
    4. Click "Let me pick from a list of available drivers on my computer".
    5. Choose the drive with version  10.0.1.11 and press "Next" button.

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  2. Anonymous
    2019-10-29T11:05:47+00:00

    Workaround: obtain old Atheros drivers from a web site.  Install driver level 10.0.1.11 (the latest is 10.0.3.19 and note that 10.0.1.14 does not work either).

    Hi Pinkaxe,

    Could you please share how you managed to "downgrade" the driver to this version? I tried to install Bluetooth_Setup.exe and to update it through device manager, but the newest version remains.

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  3. Anonymous
    2019-10-29T06:35:33+00:00

    I'm glad to help. If it was me and I didn't want to reinstall or wait for stable Version 1909 coming soon, I would buy a $10 bluetooth USB nano adapter like the one in the steps I gave you to use as a backup. Unless your BT adapter died, it should be reparable or start working once you get to a stable version. I gave you everything possible to repair, collected over ten years daily in forums and thousands of cases.

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  4. Anonymous
    2019-10-29T06:32:08+00:00

    None of your solutions worked for me and I don't want to re-install Windows 10 1903. Because I've installed a lot of programs and don't want to lose all of them for stupid bluetooth issue. Anyways, thanks for your answer.

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